Summary This position serves as a Program Support Assistant (PSA) for Environmental Management Service (EMS) in Salt Lake City, Utah. The employee independently establishes priorities for accomplishment of the various responsibilities inherent within a complex, multi-specialty organization, as well as handling multiple and varied interruptions and additional unpredictable work assignments arising on a day-to-day basis. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Major duties and responsibilities include: Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication; edits and/or composes letters and reports and reviews correspondence for accuracy and completeness. Prepares a variety of recurring reports, reviews outgoing correspondence for proper attachments, and consolidates/coordinating submittals of information. Maintains automated systems and program-specific data to track suspense items such as project milestones, progress reports, and compliance strategies. Schedules appointments, coordinates meetings and/or conferences, reminds staff members and invitees of subject matter prior to meetings, and makes administrative arrangements as required. Provides general clerical and public-contact support services, including answering the telephone, referring visitors, providing information to internal and external customers, screening calls and requests, and forwarding inquiries for timely resolution. Prepares, executes and/or tracks program-specific information, coordinates incoming data from a variety of sources, reviews documents, reports and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate. Collects, compiles and/or tracks data and statistical information in support of organizational operations and reviews and reports program data. Performs timekeeping and time-and-attendance duties, including submission and maintenance of appropriate documentation and arranging orientation schedules as required. Provides procurement support, including serving as liaison to the purchasing/procurement office, arranging for and monitoring equipment, services and products, obtaining and monitoring supplies/equipment, and performing purchase-card-related duties. Performs records-control duties, including maintaining office files, reviewing records and documents for completeness and accuracy, maintaining files in accordance with applicable rules and regulations, and supporting documentation of employee training and achievement. Performs duties as assigned. Promotion Potential: This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-07. At the GS-06 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-07. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Work Schedule: Full-Time; Monday through Friday; 8:00 am to 4:30 pm Recruitment & Relocation Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position at the GS-6 grade level, you must meet the following requirement: SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience equivalent to at least the next lower grade level (GS-05) in the Federal service that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes performing administrative and clerical support duties such as preparing correspondence and reports; maintaining records, files, or automated tracking systems; scheduling appointments or meetings; collecting, entering, and reviewing data for accuracy; and providing customer service to internal and external customers. To qualify for this position at the GS-7 grade level, you must meet the following requirement: SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience equivalent to at least the next lower grade level (GS-06) in the Federal service that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes performing a variety of administrative program support functions such as preparing and reviewing correspondence and reports; collecting, analyzing, and tracking program data; maintaining records and automated systems; coordinating schedules, meetings, and administrative activities; and applying established policies and procedures to resolve administrative problems and support program operations. Physical Demands: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; lifting and carrying of light items such as papers, books, small parts; or driving an automobile, etc. Physical dexterity is required in the operation of the compute machine, and other required office equipment. Must be able to concentrate for long period of time. Incumbent must be able to maintain composure when others are upset. No special physical demands are required to perform the work. Work Environment: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or libraries. The work area is adequately lighted, heated, and ventilated. Occasionally,the employee has reason to deliver or go on errands to other buildings associated with the healthcare For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
