NY HELP No
Agency SUNY Brockport
Title Administrative Assistant 1/Trainee- Student Accessibility Services- NY HELPS
Occupational Category Clerical, Secretarial, Office Aide
Salary Grade 11
Bargaining Unit ASU - Administrative Services Unit (CSEA)
Salary Range From $49841 to $49841 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 4 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Monroe
Street Address 350 New Campus Drive
City Brockport
State NY
Zip Code 14420
Duties Description SUNY Brockport is accepting applications for Administrative Assistant 1/Trainee. The Administrative Assistant 1 provides comprehensive administrative and operational support for the Academic Success Center (ASC), specifically Tutoring Services and Student Accessibility Services (SAS). This position serves as the first point of contact for students, faculty, staff, and visitors while ensuring the efficient operation of daily office functions. Responsibilities include customer service, office administration, student employee onboarding and payroll, scheduling, financial processing, communications, and support for tutoring and testing center operations. The position requires exceptional organizational skills, attention to detail, strong customer service, and the ability to manage multiple priorities in a fast-paced, student-centered environment.JOB FUNCTIONSEssential FunctionsOffice Administration (30%)Serves as the primary point of contact for the Tutoring CenterSupports Student Accessibility Services and Testing Center operationsResponds to phone, email, and in-person inquiriesManages departmental email accounts and correspondenceEstablishes and maintains office procedures, filing systems, and efficient workflowCoordinates calendars, appointments, meetings, and room reservationsPrepares meeting agendas and minutesPrepares, mail, and ship letters, reports, promotional materials, and other departmental communicationsCoordinates campus mailings and information distributionOrders office and tutoring supplies and maintains equipment and inventoryAssists with departmental projects and committee workReviews documents and correspondence for correct spelling, grammar, formatting, and adherence to departmental standardsTutoring Center Operations (25%)Provides general office support and assists with special projects as assignedCoordinates tutoring schedules, programming, and training activitiesReserves rooms for tutoring sessions and eventsEnters and maintains tutoring usage dataAssists with large-scale assessment and data collection activities using systems such as Slate Student Success and MachFormStudent Employment Administration (25%)Coordinates recruitment, onboarding, and hiring paperwork for student employeesProcesses work referral formsTracks and approves student employee timesheetsMaintains bi-weekly payroll recordsTroubleshoots payroll, direct deposit, and time reporting issuesFinancial & Operational Support (10%)Processes purchasing card (P-Card) transactions and monthly reconciliationProcesses travel vouchers and reimbursementsPurchases supplies while maintaining accurate financial recordsTracks departmental expenditure and purchasing documentationCustomer Service & Campus Support (10%)Spot-checks tutoring rooms to connect students and tutors, stock supplies, and maintain an organized and welcoming environmentProvides information and referrals to students, faculty, staff, and visitorsSupports student engagement activities and campus programmingDemonstrates commitment to diversity, equity, inclusion, accessibility, and belonging
Minimum Qualifications Minimum Qualifications:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. In lieu of two years of experience, certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology, may be substituted.COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for a 70.1 transfer) or be reachable for appointment on the current NYS Civil Service eligible list for Administrative Assistant Trainee 1, Full Time - Brockport location.ORTransfer eligible candidates who have completed one year of service in title are eligible to transfer into the Administrative Assistant Traineeship, up to a two salary grade jump, at the first level, second level OR full title, dependent on what coursework they have completed - (Non-Keyboarding titles will be required to take a typing test.)Email Ezgi Erdogan in the Office of Human Resources at eerdogan@brockport.edu with any questions regarding the Traineeship.Preferred Qualifications:Excellent customer service and interpersonal skills.Strong organizational and time management skills.Ability to manage multiple priorities with accuracy and attention to detail.Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams).Experience with Banner, Slate, Accommodate, Brightspace, or similar higher education systems.Experience with scheduling, records management, and office administration.Experience supporting student employment or payroll processes.Knowledge of tutoring, accessibility services, or academic support operations.Experience processing purchasing cards, travel reimbursements, or departmental budgets.
Additional Comments https://www.schooljobs.com/careers/brockport/jobs/5482301/administrative-assistant-1-trainee-student-accessibility-services-ny-helps?page@type=jobOpportunitiesJobs
Some positions may require additional credentials or a background check to verify your identity.
Name Ezgi Erdogan
Telephone 15853955138
Fax
Email Address eerdogan@brockport.edu
Address
Street 350 New Campus Drive
City Brockport
State NY
Zip Code 14420
Notes on Applying https://www.schooljobs.com/careers/brockport/jobs/5482301/administrative-assistant-1-trainee-student-accessibility-services-ny-helps?page@type=jobOpportunitiesJobs
