Job Title: Accounts Receivable Specialist
Job Description
The Accounts Receivable Specialist supports the full billing and collections cycle by preparing and delivering customer invoices, managing past-due accounts, and maintaining accurate records. This role focuses on timely collections, strong customer communication, and continuous process improvement while collaborating closely with internal teams and customers.
Responsibilities
Prepare and deliver customer invoices on a regular basis via mail, email, customer portals, and other approved channels.
Contact customers regarding all past-due invoices and respond promptly to incoming calls from customers with questions or complaints, documenting all correspondence thoroughly.
Monitor and manage all delinquent accounts from initial contact through final resolution, ensuring timely follow-up and accurate status updates.
Communicate clearly and professionally with customers and internal management using strong verbal and written communication skills.
Build and maintain close working relationships with customers to support on-time payments and achieve collection targets.
Research individual invoices by reviewing manual files, agreements, and pre-arranged customer terms to resolve discrepancies or disputes.
Collaborate with account managers, business centers, and higher-level management when accounts are deemed uncollectible at the department level, escalating issues as appropriate.
Perform summary billings for a predefined list of customers on a regular basis using Excel and various reporting tools.
Prepare custom invoices tailored to specific customer requirements while ensuring accuracy and compliance with internal standards.
Prepare credit notes, secure all required approvals, and ensure proper documentation and posting to customer accounts.
Maintain a delinquency rate of 5% or less for assigned accounts and ensure unapplied cash does not age beyond 30 days, with all items cleared from customer accounts by the end of each fiscal month.
Assist with ad hoc projects as needed, supporting broader finance and accounting initiatives.
Analyze existing accounts receivable and collections processes to identify opportunities for improvement and recommend enhancements.
Collaborate effectively as part of a team with both local colleagues and personnel located in remote offices.
Essential Skills
At least 1 year of experience in collections.
Two years of accounts receivable or similar experience.
Hands-on experience with accounting, collections, and accounts receivable processes.
Proficiency in Microsoft Excel for tasks such as summary billing, reporting, and data analysis.
Proficiency in Microsoft Word for creating and updating documents and correspondence.
Strong general computer skills and comfort working with multiple systems and reporting tools.
Excellent verbal communication skills for interacting with customers, account managers, and internal stakeholders.
Strong written communication skills for documenting correspondence and preparing professional emails, letters, and reports.
Ability to manage delinquent accounts proactively and follow through to resolution.
Strong attention to detail and accuracy when preparing invoices, credit notes, and customer account updates.
Ability to work effectively in a team environment with both local and remote colleagues.
Additional Skills & Qualifications
Background in finance, collections, or a related field.
Experience working in a finance or accounting environment.
Familiarity with customer-specific billing requirements and summary billing processes.
Experience using various reporting tools to support billing and collections activities.
Knowledge of additional financial systems or platforms (where applicable) is a plus.
Demonstrated ability to contribute to continuous improvement by analyzing processes and suggesting enhancements.
Ability to handle customer questions and complaints with professionalism and a customer-focused mindset.
Work Environment
This role operates primarily in an office-based environment, with in-office attendance required on Wednesdays. On other days, work arrangements may offer flexibility as defined by the organization. The position involves frequent use of computers, Microsoft Excel, Microsoft Word, and various reporting tools to manage billing, collections, and customer account activities. The work environment emphasizes collaboration with both local and remote team members, clear communication, and a continuous improvement mindset.
Job Type & Location
This is a Contract position based out of Watertown, WI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Watertown,WI.
Application Deadline
This position is anticipated to close on Sep 18, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
