Sales Manager - Mid-West Region
JOB MISSION/SUMMARY: To grow Amor-Iimak USA sales in Southwest region, through the development of new and existing customers in accordance with Armor-Iimak sales policy. To develop/increase customer intimacy.
Key performance objectives include:
Expand Armor-Iimak's market share and reach our corporate objectives.
Proactively stay in front of customers and ensure their needs are met and exceeded.
Communicating and sharing market information and competitive intelligence across functions and locations so that sales strategy is correctly aligned with market needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Develops and implements a territory sales plan to meet corporate goals by forecasting activities and setting personal performance goals accordingly. Ensures the territory sales plan respects Armor-Iimak's global sales policy by sales channel, customer segment, product and price.
Hunts for new business development opportunities in customer segments which correspond to Armor-Iimak's sales plan. Key activities include cold calling, networking activities, participation in professional organizations, and attending trade shows and conferences.
Makes presentations to buying influencers result in new orders with new or existing customers. Ensures customer needs are accurately qualified, and their expectations align to Amor-Iimak's capabilities.
Prepares pricing by product grade or other criteria that is within mutually agreed margin and pricing parameters.
Proactively seeks out customer feedback to facilitate a better understanding of customer needs throughout the organization to build long-term, ongoing relationships that result in deeper selling opportunities in an account.
Works in cooperation with the Customer Service Departments to ensure customers' needs are met and exceeded.
Conducts customer technical training on product specifications and applications
Periodically distributes company information, newsletter and other marketing materials to customers.
Communicate and share market information and competitive intelligence across functions and locations so that sales strategy is correctly aligned with market needs.
Maintains Salesforce database, files, and necessary documentation to support the sales and marketing function.
Prepares weekly and monthly activity reports and sales forecasts as required.
Prepares monthly expense reports and respects the company's guidelines for expenses.
KEY COMPETENCIES: The key competencies described here are core abilities that translate into desired on-the-job behaviors which contribute to the employee successfully carrying out the assigned duties and responsibilities of this job.
Customer Focus: Consistently places a high value on customers and all issues related to customer; objectively listens to, understands and represents customer feedback; anticipates customer needs and develops appropriate solutions; meets all promises and commitments made to customers.
Influencing Others: Personally, affect others' actions, decisions, opinions or thinking. Effectively impacts others' actions; gains commitment from others to achieve desired results; analyzes others' opinions and leads them to understand and willingly accept desired alternatives; persuades others in a positive manner.
Resiliency: Continues toward goals in the face of difficulty and adversity; handles criticism and rejection from others with objectivity; recovers quickly from personal setbacks; moves past unforeseen obstacles without unnecessary delay.
Self Management: Prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames. Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains required level of activity toward achieving goals without direct supervision; minimizes workflow disruptions and time wasters to complete high-quality work within a specified time frame.
Interpersonal Skills: The ability to interact with others in a positive manner. Initiates and develops business relationships in positive ways; successfully works with a wide range of people at varying levels of organizations; communicates with others in ways that are clear, considerate and understandable; demonstrates ease in relating with a diverse range of people of varying backgrounds, ages, experience and education levels.
Self Starting: Initiates and sustains momentum without external stimulation; initiates relevant activities toward achieving business goals; independently completes projects and produces desired results; requires little or no supervision to stay focused on necessary activities; readily identifies and pursues business opportunities without outside direction.
Results Orientation: Identifies actions necessary to complete tasks and obtain results. Maintains focus on goals; identifies and acts on removing potential obstacles to successful goal attainment; implements thorough and effective plans and applies appropriate resources to produce desired results; follows through on all commitments to achieve results.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position is considered to have light physical demands that require the incumbent to communicate orally, hear at a conversational level and constantly interact with customers over telephone and in person.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The majority the job holders' time will be spent in an office environment, or working from home, contacting customers by phone or traveling to and from a customer's location as required.
MINIMUM REQUIREMENTS
Experience: 5-10 years of outside selling experience.
Reasoning Development: Ability to carry out instructions furnished in written or oral form; deal with problems involving several concrete variables.
Language Development: Prepare business letters, summaries, and reports, using a prescribed format and conforming to all rules of punctuation, grammar, diction and style; speak with poise and confidence, using correct English. Spanish is a plus.
Licenses and Certifications: Valid Driver's License
Education: Bachelor's Degree or equivalent knowledge gained though experience.
Travelling: The position requires to travel 50% of the time.
Location: The position has to be based in Texas (Dallas / Houston area)
SAFETY:
No employee will be required to do a job that they consider unsafe. Armor-Iimak will comply with all applicable workplace safety and health requirements and maintain occupational safety and health standards that equal or exceed the best practices in the industry. By signing this document, you are agreeing to follow all internal safety processes, requirements and comply with all applicable governmental regulations.
