Position Summary...
What you'll do...
As a Senior Design Researcher at Walmart, you will lead comprehensive user research initiatives to inform and enhance design strategies. Leveraging qualitative and quantitative methods, you will analyze user behaviors and stakeholder needs to deliver actionable insights that drive product innovation and customer satisfaction. This role requires collaboration across teams to synthesize data, anticipate risks, and propose solutions that align with business goals. Your expertise in design thinking and storytelling will support the development of user-centered experiences that advance Walmart's commitment to excellence and continuous improvement.
About the team:
The Monetization Design Research team at Walmart leads strategic customer research to inform the future of advertising and data products. Collaborating with Product, Design, and Business leaders, the team uncovers customer needs, evaluates concepts, and shapes product strategy across Data Ventures and Walmart Connect. The team builds a shared understanding of customers to support informed decisions, identify opportunities, and create connected experiences. Members excel in solving complex problems, influencing strategy through evidence, and partnering cross-functionally to deliver impactful outcomes using skills in user research, stakeholder engagement, storytelling, and design thinking.
What you'll do:
Conduct comprehensive user research including interviews, surveys, and @contextual inquiries to inform design strategies and identify experience gaps.
Analyze and interpret qualitative and quantitative data to generate actionable insights that enhance user interaction and business outcomes.
Collaborate with stakeholders to align research findings with business goals, ensuring effective communication and consensus building.
Develop and guide research methodologies, verifying data accuracy and addressing inconsistencies to support design decisions.
Translate research insights into clear recommendations that drive product improvements and customer satisfaction.
Facilitate usability testing and iterate designs based on feedback to optimize user experience.
What you'll bring:
Experience leading research for B2B, enterprise, or commercial products, with an understanding of the complexity of researching business users and workflows.
Experience with Advertising Technology, Retail Media, Measurement, Analytics, or other data-driven platforms.
Demonstrated ability to navigate the unique challenges of B2B research-including recruiting hard-to-reach participants, working with commercial customers, and balancing customer, business, and technical needs.
Proven ability to establish research best practices, create scalable frameworks, and elevate research quality across a team.
Experience influencing product strategy across multiple teams while mentoring researchers and growing research capability.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in market research, business analysis, UX design research, or related area.
Option 2: 5 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Economics, Masters: Human Computer Interaction, Masters: Psychometrics, Masters: Statistics
Primary Location...
221 River St, Hoboken, NJ 07030, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
