Guest Care Associate

C&S Wholesale Grocers, Inc. • Logansport, IN • 3h ago

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

3420 E. Market Street - Logansport, Indiana 46947

Position Summary:

This role is responsible for providing courteous customer service in person or by telephone; answers incoming calls to the retail store and directs incoming calls to the appropriate department and assist with guest questions in store. Also responsible for operating cash register and/or assisting guests with self-checkouts.

Here's what you'll do:

Provide courteous guest service in person or by telephone; answer incoming calls to the retail store and direct calls to the appropriate department and assist with guest questions in store.

Perform/process guest services transactions such as credits, over-rings, refunds, lottery ticket sales, money orders/transfers (Western Union), media related purchases, etc. in accordance with Company policies.

Operate cash register to itemize customer purchases and assist guests with self-checkouts; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.

Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons; and bag customer purchases.

Maintain understanding of current store programs and product locations.

Understand use of check-stand equipment (register, self-checkouts) and its efficient operation.

Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.

Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.

Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.

Notify the department lead or manager of any issues with pricing, cash registers, etc.

Follow all PPE and Safety Guidelines

Follow all Food Safety and Cleaning Expectations

Follow Guest Experience Guidelines

May be assigned tasks in other departments based on customer experience need

Additional responsibilities may be assigned as needed

Here's what you'll need:

High school diploma or GED (required)

One year of prior retail or related experience preferred.

Good verbal communication skills; ability to interact politely and effectively with customers.

Good customer service and organizational skills; detail-oriented. Good reading, writing and arithmetic skills are required.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

Company: Martin's Super Markets

Job Area: Retail

Job Family: Retail Stores

Job Type: Part time

Req ID: R89446

Similar Jobs

Online Grocery Pick-Up Clerk

Kroger Family of Companies • Peru, IN • 37min ago

Retail & Hospitality

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders...

37min ago

Go to Apply

Produce Clerk

Kroger Family of Companies • Rochester, IN • 1d ago

Management & Administrative

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

1d ago

Go to Apply

Caregiver

Sevita • Peru, IN • 1d ago

Hospital & Medical

Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and ev...

1d ago

Go to Apply

Cashier

Kroger Family of Companies • Rochester, IN • 1d ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest...

1d ago

Go to Apply

Event Marketer

Leaffilter • Kokomo, IN • 1d ago

Sales & Marketing

Kokomo, IN 46902, USA $18.00/hour Job Description Leaf Home is North America's leading technology-enabled provider of home solutions. Our award-winning products offerings include LeafFilter Gutter Protection, Leaf Home S...

1d ago

Go to Apply

Nurse

State of Indiana • Logansport, IN • 2d ago

Hospital & Medical

Nurse Date Posted: Sep 10, 2026 Requisition ID: 483692 Location: Logansport, IN, US, 46947 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offeri...

2d ago

Go to Apply

Intern, Manufacturing Management

Ball Corporation • Monticello, IN • 2d ago

Management & Administrative

At Ball, integrity and trust are the foundation of who we are. Guided by our core values "We Care. We Work. We Win. we create a culture where every voice matters, and every idea drives progress. Together with our global...

2d ago

Go to Apply

(USA) Realty Project Coach

Walmart • Kokomo, IN • 2d ago

Position Summary... What you'll do... As a Realty Project Coach, you'll join our Realty Execution team for Walmart US. You will take ownership in delivering store and club remodels, new stores and clubs, and special proj...

2d ago

Go to Apply

Craft Industrial Electrician

Haynes International • Kokomo, IN • 3d ago

Legal & Paralegal

Opportunity: Utilize your technical prowess to install, repair and maintain electrical equipment throughout our manufacturing and industrial maintenance environment. Qualifications: Must be 18 years old and possess a hig...

3d ago

Go to Apply

Craft Industrial Millwright

Haynes International • Kokomo, IN • 3d ago

Legal & Paralegal

Qualifications: High School Diploma or Equivalent and Millwright journeyman's card or six (6) years' experience as an industrial/manufacturing millwright. Possess a bona fide Journeyman Certificate in the Craft OR docume...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)