Director, Recruitment (SGU-SOM and SVM)
This is a primarily remote role.
University Support Services LLC (USS) is the North American correspondent for St. George's University (SGU), a leading center of international medical education, drawing students and faculty from 140 countries to the island of Grenada, in the West Indies. SGU has helped change lives through its more than 20,000 alumni, which include physicians, veterinarians, scientists, and public health and business professionals across the world.
What You'll Do
The Director of Admissions builds and leads a high-performing, field-based recruitment team supporting SGU's School of Medicine (SOM) and School of Veterinary Medicine (SVM). This role owns recruitment strategy and execution across a geographically dispersed U.S. territory structure, translating national goals into territory-level plans that drive inquiry growth, application volume, admit rates, and deposit conversion.
The Director collaborates closely with the Vice President of Student Recruitment, and the Directors of Admissions for Med/Vet. The successful candidate will be a strategic thinker, strong people leader, and results-driven operator who leverages data and process discipline to achieve outcomes and advance SGU's mission.
Key Responsibilities
Strategic Recruitment & Admissions Leadership
Own and execute the U.S. field recruitment strategy across SOM and SVM, driving performance at every funnel stage: inquiry ? application ? admit ? deposit.
Cultivate territory-level dashboards and reporting that track KPIs and translate insights into action .
Identify underperforming territories or channels and reallocate resources, coaching, or event investment accordingly.
Partner with recruitment, admissions, and marketing leadership to keep field strategy aligned to institutional enrollment goals.
Team Leadership & Development
· Lead, coach, and develop a team of field-based admissions/recruitment professionals across multiple U.S. territories.
· Set clear individual and team KPIs; hold team accountable through regular one-on-ones, ride-alongs/event observation, and performance reviews.
· Ensure consistency of operations, professional growth, and alignment across all team members.
External Engagement & Brand Building
· Cultivate and expand relationships with pre-health/pre-vet advisors, campus clubs, alumni ambassadors, and other referral sources in key territories.
· Represent SGU at recruitment fairs, conferences, and campus events as a visible, credible ambassador of the institution.
· Continuously refine the prospective-student journey - event formats, follow-up communications, advising touchpoints - based on funnel data and field feedback.
Collaboration & Mission Alignment
· Work across admissions, financial aid, marketing, and academic affairs to keep the prospective-student experience seamless from first touch to enrollment.
· Uphold the highest standards of integrity and compliance in all recruitment activity, consistent with accreditation and institutional standards.
Qualifications & Experience
Bachelor's degree required; advanced degree preferred.
6+ years of progressive recruitment or admissions experience, with at least 5 years in a leadership role.
Demonstrated success in meeting or exceeding strategic recruitment goals in higher education; health sciences or medical school experience preferred.
Expertise in leveraging data analytics, market research, and CRM tools (Salesforce preferred) to inform recruitment strategy and conversion campaigns.
Strong operational management skills, with experience using dashboards, KPIs, and reporting frameworks.
Proven track record of managing high-performing, geographically dispersed teams and delivering measurable results.
Excellent communication, collaboration, and relationship-building skills with internal stakeholders and external influencers.
Ability to thrive in a fast-paced, matrixed environment while maintaining mission focus.
Willingness to travel extensively (approx. 75%) across the U.S., including evenings and weekends.
Skills & Competencies
Dynamic, results-driven leader who balances strategic vision with operational execution.
Strong analytical and problem-solving skills; able to translate data into actionable strategies.
High level of professional presence, inspiring trust in prospective students and stakeholders.
Talent-focused leader who develops, motivates, and holds team members accountable.
Work Environment & Travel
Primarily remote role with extensive travel (approx. 30%) across the U.S. for admissions and recruitment activities.
Flexibility to work evenings and weekends as required by recruitment events.
The anticipated salary range is $120,000 to $130,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided in accordance applicable local law.
We Are
· Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.
· A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.
· Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.
· Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.
· Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.
About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.
USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.
