FRONT END/LEAD CLERK

Kroger Family of Companies • Antigo, WI • 11h ago

Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.

Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting.

Ensure safe, effective and efficient customer service is provided throughout department.

Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.

Provide training, support and follow up on all aspects of Key Retailing.

Coach and train customer service manager and front end supervisors.

Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner.

Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area.

Follow through on special assignments and perform any and all duties as assigned.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

Willing to work mornings, afternoons, evenings, or nights as the work demands.

Willing and available to work weekends and holidays as needed (emphasis on Prime Time)

Store retail experience with an emphasis on customer service and frontend operations.

Ability to multi task and handle large workloads.

Effective written and oral communication skills.

Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.

Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)

Past work record must exhibit a high level of integrity and dependability.

Desired

Thorough experience in customer service and all phases of frontend operations.

Similar Jobs

PRODUCE/CLERK

Kroger Family of Companies • Antigo, WI • 10h ago

Management & Administrative

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

10h ago

Go to Apply

a General Manager up to $70,000/yr. plus Bonuses!

McDonald's • Wittenberg, WI • 3w ago

Management & Administrative

Advancement opportunities with a side of never stop learning! What is your job combo? The General Manager is vital to the operations within the restaurant because you'll: Lead the experience: Manage all aspects within th...

3w ago

Go to Apply

a General Manager up to $70,000/yr. plus Bonuses!

McDonald's • Antigo, WI • 3w ago

Management & Administrative

3w ago

Go to Apply

Manufacturing Engineer

WESTPHAL STAFFING INC • Antigo, WI • 2h ago

IT & Engineering

JOB REQUIREMENTS: Ready to make manufacturing better, faster, and more efficient? Westphal Staffing is partnering with a well-established Central Wisconsin manufacturer seeking an experienced Manufacturing Engineer to jo...

2h ago

Go to Apply

Material Handler

WAUKESHA BEARINGS ANTIGO • Antigo, WI • 2h ago

Manufacturing & Warehouse

JOB REQUIREMENTS: Our Antigo facility is under ITAR/UNNPI regulations, must be a US Citizen. The hours for this shift are Mon-Fri6:00 am - 2:00 pm. WHAT YOU\'LL DO: Receiving Unload and receive incoming materials, suppli...

2h ago

Go to Apply

Material Handler

WAUKESHA BEARINGS ANTIGO • Antigo, WI • 3h ago

Manufacturing & Warehouse

3h ago

Go to Apply

Whey Systems Operator

QPS EMPLOYMENT GROUP • Antigo, WI • 2d ago

JOB REQUIREMENTS: - Start up and operate whey separator to produce whey cream from raw whey produced in cheese making - Start up and operate reverse osmosis polisher system to produce high quality concentrated whey by co...

2d ago

Go to Apply

Adult Crew Starting up to $15/hour - Opening Shift

McDonald's • Antigo, WI • 3d ago

By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether t...

3d ago

Go to Apply

Adult Crew Starting up to $15/hour - Closing Shift

McDonald's • Antigo, WI • 3d ago

3d ago

Go to Apply

Part-Time Sales

Menards, Inc. • Antigo, WI • 1w ago

Sales & Marketing

Part-Time Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Dental Plan On-the-job traini...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)