Sales Support

Robert Half • Newark, NJ • 59min ago

Description We are looking for a detail-oriented Sales Support team member to join a manufacturing company in Newark, New Jersey on a contract assignment expected to last about one month. This fully onsite role supports customer inquiries, pricing activities, and day-to-day sales coordination while helping move opportunities from first contact through completion. The ideal candidate brings a customer-focused approach, strong follow-through, and the ability to balance multiple requests in a fast-paced environment.

Responsibilities:

Respond to inbound customer calls and inquiries, gather relevant details, and guide customers toward suitable products or service options.

Create pricing estimates and formal proposals, then reconnect with customers to address questions and advance open opportunities.

Oversee sales-related activity from the initial request through final outcome, ensuring timely communication at each stage.

Manage order updates, requested changes, and sensitive customer interactions with care while coordinating internal support when needed.

Support new customer setup activities and help maintain a smooth onboarding experience.

Keep account records, customer interactions, and sales updates accurate and current within internal business systems.

Work closely with sales, marketing, and operational teams to develop practical solutions that meet customer requirements.

Build knowledge of the company's portable storage and container-based offerings in order to provide informed service and recommendations.

Deliver consistent customer support throughout the full sales cycle while helping maintain service quality in a fully onsite environment.

Contribute to order entry and related administrative sales support tasks as business needs require. Requirements - Minimum of 2 years of relevant experience, with prior sales or customer-facing support experience preferred.

Strong ability to build rapport with customers and identify underlying needs rather than simply processing requests.

Demonstrated follow-up discipline with the ability to keep quotes, leads, and open items moving forward.

Comfortable supporting sales activity and helping convert inquiries into completed business.

Excellent organizational and multitasking skills with the ability to manage competing priorities effectively.

Strong communication skills, including the ability to handle challenging customer conversations calmly and productively.

Self-directed work style with the ability to stay productive and accountable in an onsite setting.

Proficiency with Microsoft Office and CRM or ERP platforms; NetSuite or related system experience is a plus. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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