Working Title: Medical Services Clinic Coordinator
Job Class: State Program Administrator Senior
Agency: Minnesota Department of Veterans Affairs
Job ID : 96872
Location : Various (This position will be working out of one of the eight Minnesota Veterans Homes, Bemidji, Fergus Falls, Hastings, Luverne, Minneapolis, Montevideo, Preston or Silver Bay, as agreed upon by the agency and incumbent.)
Telework Eligible : Yes - Please note this position is telework eligible and required to work in-person for at least 50% of scheduled workdays each month.
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 09/10/2026
Closing Date : 09/30/2026
Hiring Agency/Seniority Unit : Veterans Affairs Dept / Veterans Affairs-MAPE
Division/Unit : Department of Veterans Affairs / Veterans Health Care Admin
Work Shift/Work Hours : Day Shift / 8:00 am - 4:30 pm
Days of Work : Monday - Friday
Travel Required : Yes - Up to 25% of the time - The incumbent will travel to all Minnesota Veterans Homes as business needs require and overnight travel may be needed.
Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Medical Services Clinic Coordinator provides operational leadership and administrative oversight for the MN Veterans Home Provider/Medical Services Clinic. The Provider/Medical Services Clinic provides primary care services, with plans for expansion to other specialty services such as behavioral health/psychiatry. This role ensures that all operations, provider activities, and administrative workflows function efficiently, safely, and in compliance with state, federal, and VA regulatory standards.
This position is responsible for credentialing, regulatory visit management, provider scheduling, telehealth operations, contract oversight, and clinic workflow optimization, ensuring that all Veterans receive timely, high-quality primary care services across all MN Veterans Homes.
This position requires a strong understanding of clinic operations, provider onboarding, third party insurance enrollment/credentialing/billing, EHR workflows, revenue cycle fundamentals, and long-term care regulatory requirements. The position will serve as the central operational hub connecting providers, facility leadership, Healthcare Central Office, and external partners to support a high-performance, compliant, and resident-centered provider clinic.
Please see a message from Minnesota Department of Veterans Affairs Commissioner, Brad Lindsay. Select Link (https://youtu.be/uLsQU1FT0hs)
To facilitate proper crediting, please ensure that your resume/application clearly describes your experience in the areas listed below, and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
Minimum Qualifications
Two (2) years of experience coordinating clinical medical services in provider clinic settings which demonstrates experience in the following: *
Oversight of revenue cycles/billing and management
In a clinic, long term care or provider services setting
Knowledge of credentialing, Medicare and healthcare reimbursement regulations / systems.
Knowledge of compliance tracking and policy implementation.
Ability to travel to all Minnesota Veteran Home locations.
Strong communication skills and human relation skills sufficient to coordinate clinical medical services with other departments as well as to work cooperatively with various work groups in resolving resident care issues and overall clinical programming.
Note: A bachelor's degree in healthcare administration, nursing, business administration or a closely related field may substitute one year of experience.
Preferred Qualifications
A bachelor's degree in Healthcare Administration, Nursing, Business Administration or related field.
Experience in clinical operations, provider practice management or long-term care administration.
Experience in patient enrollment, billing workflow and documentation compliance.
Experience in continuous improvement approached such as Six Sigma, Results Based Accountability, Agile or similar.
Experience in Centers for Medicare & Medicaid Services (CMS) regulatory compliance.
Knowledge of contracting and procurement rules, contract structures.
Experience facilitating interdisciplinary teams.
Additional Requirements
This position required successful completion of the following:
A Minnesota Department of Human Services (DHS) background check will be conducted on all finalists for this position. Finalist must pass the DHS background check.
A Tuberculosis (Mantoux) screening (or chest x-ray) is required prior to employment.
Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).Knowledge of contracting and procurement rules, contract structures.
Finalists may be required to pass a driver's license check.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
