Why Hershey: At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day. Location Hershey, PA Preferred. About The Hershey Company The Hershey Company is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose. The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose. Job Overview As an Analyst, you will play an important role in supporting customer strategy and commercial planning initiatives by turning data into actionable insights and helping teams make informed business decisions. You will develop foundational expertise in analytics, customer segmentation, and commercial strategy while partnering with Sales and cross-functional teams to support growth objectives. Working under the guidance of experienced subject matter experts, you will contribute to reporting, analysis, and strategic materials that help drive customer engagement and business performance. This role offers the opportunity to build a strong understanding of how customer insights, commercial priorities, and data-driven decision making come together to influence business outcomes. Through collaboration, continuous learning, and hands-on analytical work, you will help deliver recommendations and tools that support effective customer planning and execution. What will you do? As an Analyst, you will support commercial and business planning activities by transforming data into actionable insights, maintaining data accuracy, and contributing to customer engagement strategies. You will partner with cross-functional teams to deliver analyses, presentations, and recommendations that support informed business decisions and drive executional excellence. Gather, validate, and prepare data from established sources to support recurring reports, dashboards, and business analyses while ensuring adherence to defined quality standards. Perform standard analyses to identify trends, opportunities, risks, and data anomalies, escalating findings and data quality concerns to senior team members as appropriate. Apply customer segmentation frameworks, targeting criteria, and customer alignment rules to support planning activities, list development, and commercial execution. Maintain documentation of segmentation decisions, assumptions, and exceptions while ensuring alignment with established business guidelines. Develop draft presentations, charts, tables, dashboards, and summary reports that translate data into clear and actionable business insights using established team templates and standards. Incorporate feedback from stakeholders and subject matter experts to improve the quality, clarity, and effectiveness of analyses and presentations. Support enhancements to customer engagement tools, reports, and commercial materials by identifying usability gaps, process improvement opportunities, and recommendations that improve Sales execution and business outcomes. Collaborate with Sales, Customer Strategy, Analytics, and Commercial teams to provide analytical support for customer planning and engagement initiatives. Review reports, presentations, and communications for consistency with approved commercial positioning, business priorities, and customer messaging frameworks. Compare materials against approved reference documents and templates to identify inconsistencies and ensure alignment with commercial objectives. Contribute fact-based insights and recommendations that support customer-facing initiatives, business planning processes, and organizational growth objectives. Manage multiple projects and priorities simultaneously while delivering high-quality work in a fast-paced environment. Minimum Education & Requirements Experience: Experience in Category Management, Consumer Insights, Analytics, Sales Strategy, Revenue Growth Management, or a related commercial function. Strong analytical skills with a solid understanding of consumer and shopper behavior, market research methodologies, and data-driven decision making. Knowledge of consumer packaged goods (CPG) industry trends and category management principles, tools, and processes. Proven ability to identify fact-based opportunities and translate insights into compelling business recommendations and growth strategies. Demonstrated ability to influence cross-functional teams and contribute to sustainable business growth. Effective customer-facing experience with strong communication and relationship-building skills. Ability to operate successfully in a fast-paced, evolving, and ambiguous environment. Strong problem-solving, project management, and organizational skills, with the ability to manage multiple priorities simultaneously. Education: Bachelor's degree required. Degree in Business, Marketing, Economics, Consumer Insights, Statistics, Data Analytics, or a related field preferred. Benefits & Perks At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work. Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable Growth & Development: Career development programs, learning opportunities, and internal mobility / Benefits may vary based on role, location, and eligibility. / / #LI-BS1/ The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email. To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
