Regional Sales Specialist

Zimmer Biomet • Colorado Springs, CO • 1h ago

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Paragon28, a Zimmer Biomet company focus on orthopedic medical devices for the foot and ankle, is hiring a Regional Sales Specialist to join our team. The Regional Sales Specialist is responsible for providing support to Field Sales and the Regional Sales Coordinator team ensuring the timely processing of orders and other case related requests, escalation of product availability challenges, and tracking of all case related deliveries.

This position is to cover our Midwest regions. Candidates local to Colorado.

How You'll Create Impact

Essential Responsibilities and Duties

Receive and process orders by phone, App, or e-mail within 4 hours of receipt

Assist Regional Sales Coordinator, within their assigned region, when the RSC(s) for that region is

unavailable

Assist the RSC's with scheduling loaners and coordinate surgery coverage, including field transfers and set extensions.

Support timely resolution of customer complaints, concerns, and inquiries.

Review cases per assigned region for accuracy and completeness. Document and communicate any errors.

Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested.

Process proposals/quote requests from specific field sales, as requested.

Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required.

Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.

Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.

Ability to work overtime as required to complete assigned projects on time.

Other duties as assigned.

Non-Essential Responsibilities and Duties:

May on occasion assist with Field Inventory Audits

Your Background

Associate Degree (A.A) or equivalent from two-year college or technical school, four-year degree preferred, or equivalent combination of education and/or experience. Previous experience at a medical device company preferred.

1+ years related sales support, customer service, customer facing experience and/or training preferred or relevant experience within the department.

Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility.

Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve.?

Ability to work effectively and efficiently in a team environment.

Experience with SAP (ERP system) preferred

Travel Expectations

5% overnight travel potential not required.

Compensation Data

Hourly Range: $25.00-$27.00 USD per hour with eligibility for discretionary bonus

EOE/M/F/Vet/Disability

Similar Jobs

Sales Professional - Inside Sales

SCI Shared Resources, LLC • Colorado Springs, CO • 1h ago

Sales & Marketing

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Sales Professional serves families by pr...

1h ago

Go to Apply

Executive Communications Administrator

UIC Government Services and the Bowhead Family of Companies • Colorado Springs, CO • 23h ago

Sales & Marketing

Overview Bowhead seeks a Executive Communications Administrator to support our customer on the PICRD II contract in Colorado Springs, CO. Responsibilities Provide CSD helpdesk services as available commensurate with CSD...

23h ago

Go to Apply

Territory Sales Representative

Benco Dental • Colorado Springs, CO • 1d ago

Sales & Marketing

Territory Sales Representative Location: Colorado Springs, CO Business Unit: District Sales START YOUR APPLICATION ( https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3807031&source=3807031-CJB-0...

1d ago

Go to Apply

Golden Dome Communications and PNT Analysis Lead

The Aerospace Corpor • Colorado Springs, CO • 3d ago

Sales & Marketing

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development ce...

3d ago

Go to Apply

Creative Product Marketing Senior

USAA • Colorado Springs, CO • 6d ago

Sales & Marketing

San Antonio Home Office I Phoenix Campus (Main) Tampa Campus Charlotte, NC - CENTS CVA,VA-Crossways I & II Colorado Springs Campus Plano Legacy Full time R0119638 Why USAA? At USAA, our mission is to empower our memb...

6d ago

Go to Apply

Central Operations Representative I, II, or III (Account Processing)

ANB Bank • Colorado Springs, CO • 1w ago

Sales & Marketing

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, p...

1w ago

Go to Apply

Communications Technician

SAIC • Colorado Springs, CO • 1w ago

Sales & Marketing

Description SAIC has an opportunity on our NORAD/NITES newly awarded program for a Communications Technician onsite in Colorado Springs. In this role, you will serve as 24/7 immediate response information technology supp...

1w ago

Go to Apply

Cybersecurity and Communications Systems Engineer, Senior

UIC Government Services and the Bowhead Family of Companies • Colorado Springs, CO • 1w ago

Sales & Marketing

Overview Bowhead seeks a Senior Cybersecurity and Communications Systems Engineer to support our customer on the PICRD II contract in Colorado Springs, CO. Responsibilities Contribute to planning, assessment, risk analys...

1w ago

Go to Apply

Account Executive New Business

United Site Services • Colorado Springs, CO • 2w ago

Sales & Marketing

About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence...

2w ago

Go to Apply

Sales Associate

Carter's/OshKosh • Colorado Springs, CO • 2w ago

Sales & Marketing

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Sales Associate, you will be the first fac...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)