Product Manager - Tech Delivery
Plano, Texas;Jersey City, New Jersey; Charlotte, North Carolina
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This role is responsible for the strategy, modernization, delivery, and lifecycle management of enterprise middleware and application runtime products. It defines product vision and investment priorities, advances secure and resilient self-service platform capabilities, and partners across business, architecture, engineering, and operations to deliver measurable outcomes within established timelines.
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client needs, establishing client expectations, including features, security, availability, resiliency, timelines and costs.
Responsibilities:
Define the product vision, multiyear roadmap, service portfolio, technology investment priorities, and measurable outcomes for enterprise middleware and application runtime platforms
Modernize existing products by simplifying service variants, standardizing supported patterns, containerizing where appropriate, reducing technical debt, and establishing clear upgrade and retirement paths
Drive Middleware as a Service and Runtime as a Service capabilities that can be provisioned and managed through APIs, approved Terraform modules, Ansible automation, CI/CD, and catalog-driven self-service workflows
Create an AWS-like consumption experience with standardized service APIs, automated policy enforcement, declarative configuration, lifecycle automation, transparent service levels, and minimal manual platform-team involvement
Partner with architecture and engineering to establish reusable blueprints and reference patterns for virtual machines, containers, Kubernetes/OpenShift, embedded runtimes, private cloud, and public cloud
Own platform adoption, onboarding, documentation, developer enablement, product communications, vendor strategy, licensing optimization, and value realization
Define the enterprise application runtime strategy for agentic applications, ensuring that new agent capabilities are provided as governed, reusable platform services rather than isolated application implementations
Agentic application platform strategy: As applications evolve from deterministic services into AI agents that reason, invoke tools, retain @context, coordinate work, and initiate actions, the middleware layer must evolve from application hosting into a governed agent execution and integration platform
Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
Communicates the program vision and roadmap to stakeholders, product owners and the teams
Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
Provides input into defining business capabilities and aligning them to products or creating new products to support them
Ensures product availability by partnering closely with demand and capacity teammates
Develops business cases for new products and additional features for existing products
Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
Own the strategy, roadmap, modernization, delivery model, adoption, and lifecycle of enterprise middleware and application runtime platforms. Transform existing products into secure, automated, API-consumable platform services delivered through Terraform, Ansible, and self-service patterns comparable to public cloud experiences
Define the runtime and middleware strategy required as applications evolve into agentic systems
Required Qualifications:
10+ years of experience in middleware, application runtimes, platform engineering, infrastructure products, cloud services, or technology product management
Demonstrated ownership of a platform strategy, roadmap, modernization program, backlog, lifecycle, adoption model, and measurable product outcomes in a large enterprise
Hands-on understanding of Infrastructure as Code and automation patterns using Terraform, Ansible, APIs, CI/CD, containers, Kubernetes, and cloud platform services
Experience converting infrastructure products into standardized, reusable, self-service platform capabilities with clear APIs, service contracts, controls, and operating models
Strong knowledge of application runtimes, gateways, web servers, developer platforms, security, resiliency, observability, technology currency, and regulated-environment controls
Technology and product scope:
Application runtimes
Tomcat, JBoss EAP, WebLogic, WebSphere, Apache HTTP Server, and embedded runtime patterns
Terraform, Ansible, APIs, CI/CD, service catalogs, containers, Kubernetes/OpenShift, policy as code, lifecycle automation
Security, IAM, encryption, resiliency, observability, recovery, capacity, performance, technology currency, audit and regulatory controls
Desired Qualifications:
Working knowledge of agentic application architectures, AI gateways, agent orchestration, tool integration, memory and @context patterns, agent identity, evaluation, and governance
Strong executive communication, product judgment, stakeholder influence, vendor management, commercial planning, and cross-functional leadership skills
Skills:
Financial Management
Influence
Solution Delivery Process
Stakeholder Management
Technical Strategy Development
Agile Practices
Analytical Thinking
Collaboration
Result Orientation
Risk Management
Jboss
Apache Hive
Terraform
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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