Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Salt Lake City, UT • 1h ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.

Job Responsibilities:

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs

Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement

Complete required training to build knowledge of retail processes, systems, and wireless technology innovations

Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, Retail environment. (Preferred)

Knowledge, Skills and Abilities:

Change Agility (Required)

Communication (Required)

Customer Problem Solving (Required)

Customer Service (Required)

Engaging People (Required)

Multitasking (Required)

Sales (Required)

Teamwork Orientation (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel:

Travel Required (Yes/No): No

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve... For full info follow application link.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or charact eristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Similar Jobs

Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Farmington, UT • 59min ago

Retail & Hospitality

59min ago

Go to Apply

Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Farmington, UT • 1h ago

Retail & Hospitality

1h ago

Go to Apply

barista - Store# 10760, 1800 NORTH & 2000 WEST

Starbucks • Clearfield, UT • 3h ago

Retail & Hospitality

Job ID: 260068757 Job Function: Barista Pay: $15.25 - $17.31 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

3h ago

Go to Apply

Cashier

Kneaders Bakery & Cafe • Kaysville, UT • 7h ago

Retail & Hospitality

7h ago

Go to Apply

Restaurant Manager

Kneaders Bakery & Cafe • Kaysville, UT • 7h ago

Retail & Hospitality

7h ago

Go to Apply

Kitchen Team Member

Kneaders Bakery & Cafe • Kaysville, UT • 7h ago

Retail & Hospitality

7h ago

Go to Apply

barista - Store# 68374, 56TH W AND 41ST S

Starbucks • West Valley City, UT • 1d ago

Retail & Hospitality

Job ID: 260068943 Job Function: Barista Pay: $15.25 - $17.31 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

1d ago

Go to Apply

Retail Sales Associate

Verizon Wireless • West Jordan, UT • 1d ago

Retail & Hospitality

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l...

1d ago

Go to Apply

Pastry Cook II

Marriott • Park City, UT • 1d ago

Retail & Hospitality

Additional Information Job Number 26113318 Job Category Food and Beverage & Culinary Location 2300 Deer Valley Dr E, Park City, Utah, United States, 84060 VIEW ON MAP ( https://www.google.com/maps?q=2300%20Deer%20Val...

1d ago

Go to Apply

Administrative Relationship Manager Assistant Director

EY • Salt Lake City, UT • 4d ago

Retail & Hospitality

Location: Chicago, Akron, Alpharetta, Atlanta, Austin, Baltimore, Baton Rouge, Birmingham, Boca Raton, Buffalo, Charleston, Charlotte, Chattanooga, Cincinnati, Cleveland, Dallas, Denver, Des Moines, Detroit, Fort Worth,...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)