Summary The Lead Management & Program Analyst position serves on the Compensation Service Program's Policy Implementation Team. The position leads the team with implementing procedural, policy and program modifications due to changes to Title 38 U.S.C., and the CFR. The team's function is to support the VA's mission by implementing policy, procedural, and regulatory amendments for the effective administration of the Compensation Service benefits program. Responsibilities Specific duties include: Oversees, advises, and monitors the tracking and evaluation of project milestones for assigned Integrated Project Teams (IPTs). Operates with minimal supervision on assigned work products. Manages and coordinates multiple projects or programs concurrently utilizing various resources with internal and external stakeholders. Monitors assigned programs and activities supporting disability compensation benefits and services provided to Veterans, their dependents, or beneficiaries. Works in close cooperation with other elements of VBA as it relates to Veterans' benefits. Takes the necessary corrective actions to ensure timely project or program deliverables. Leads in-house efforts and participates actively as a team member or sub-group leader on project teams with internal and external stakeholders. Leads special projects and provides administrative support to Congressionally mandated advisory committees as assigned. Provides timely responses to internal and external stakeholders on policy related inquiries. Serves as a mentor, coach, facilitator and/or negotiator in coordinating team initiatives and in consensus-building activities among team members. Serves as mentor to analysts on the team providing advice, guidance, knowledge, and support which furthers the team's work products and goals. Participates in the developmental activities and mentoring of analysts. Trains others on implementing policy related deliverables and coordinating Integrated Project Teams (IPTs). Reviews the work products of the Program Implementation staff for quality and consistency. Reviews the work product of the Program Implementation Staff, and as a team member, contributes to the organizational goals by supporting and mentoring fellow employees with technical expertise and open communications and by identifying problems and offering solutions. Collaborates with representatives across VA and external stakeholders to complete tasks and accomplish the mission of the compensation benefit program. Has the ability to establish and maintain effective working relationships with individuals and groups interested in or affected by legislation or the compensation program. Responds to challenges or criticisms from stakeholders in a manner that promotes collaboration. Serves as an advisor and consultant to the supervisor, senior leadership, and stakeholders (internal and external) on issues regarding technical, regulatory, procedural, and operational aspects of Compensation Service benefit programs. Acts for the Chief when called upon to do so. Provides authoritative technical advice and assistance to leadership and Compensation Service Staff on Veterans benefits adjudication to support policy decisions and directions as well as regulatory and sub-regulatory program policies, objectives and operational results in order to rectify any issues that are the result of systemic problems. Prepares clear and concise documents including but not limited to draft memos, briefing papers, Congressional responses, white papers, or other written narratives related to the application or interpretation of program policy. Develops and updates procedural guidance for distribution to field offices and ensures updates to procedural guidance is also implemented in VA business systems, tools, calculators, letters, and forms, as well as other program functionality to support business goals and objectives. Reviews and evaluates policies and procedures to determine gaps where additional guidance is needed. The incumbent develops standardized operating procedures (SOPs) to ensure programs and processes are consistently executed. Monitors and reports on the status and progress of work, checking on work in progress and reviewing completed work to ensure that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met. Leads the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow. Work Schedule: Full time, Monday through Friday 0800 am - 430 pm. Compressed/Flexible: Not available Telework: Available. This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position. Position Description/PD#: Lead Management and Program Analyst (Program Implementation Lead); PD41341-0 Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required. Requirements Conditions of Employment As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/08/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13 level. If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 14 or higher and the promotion potential of your current position must be at least GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Specialized Experience: is experience that has equipped the applicant with the knowledge, skills, and abilities necessary to successfully perform the duties of the position and is typically gained through work in or directly related to the position being filled. Qualifying experience should demonstrate knowledge and/or experience in program or project management. Qualifying experience should also demonstrate the ability to manage multiple programs or projects; establish and maintain effective working relationships with internal and external stakeholders; communicate complex information effectively, both orally and in writing; provide training, technical guidance, and review of the work of others; and apply knowledge and/or experience related to the adjudication of Veterans' disability compensation claims or other related benefits. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary but involves use of a personal computer so a degree of manual dexterity and visual acuity sufficient to use these tools is required. Occasional standing, bending, walking, and stooping are also necessary. Some slight physical effort is required in that incumbent lifts and carries reference books, files, and similar items. No special physical demands are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no education substitution for the GS-14 grade level. Additional Information The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/documents/The-Fair-Chance-to-Compete-Act.pdf Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
