AIRLINE PASSENGER ASSISTANT

ABM Industries • Cleveland, OH • 3h ago

Overview

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf)

Location: Cleveland Ohio - Hopkins Airport

Hourly Rate: $13.00/hr (Paid Weekly)

Multiple Shifts Available

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's

experience, skills, abilities, geographic location, and alignment with market data.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1

Responsibilities

Follow safety precautions at all times while transporting passengers

Positive interpersonal interaction with passengers

Comply with all client and/or site security requirements and processes

Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds

Assist passengers with baggage retrieval and transport, if necessary

Coordinate assignments with dispatchers and gate Agents, if necessary

Complete thorough Incident Reports

Qualifications

Required:

Must be 18 years of age or older

No high school diploma, GED or college degree required

No experience required and on the job training provided

Preferred:

One (1) year of customer service experience preferred

REQNUMBER: 165729

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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