Campaign Administrator II

PennyMac • Carrollton, TX • 3h ago

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Campaign Administrator is responsible for partnering with unit leadership to develop and operationalize campaign strategies. As the Administrator , you will assist in providing training support to team members and call center employees and serve as a point of escalation to resolve more complex issues.

The Campaign Administrator will :

Determine anticipated call volume and staff vacancy impact to current day call strategy

Execute scheduled campaigns in adherence with established policies for purposes of regulatory and/or investor compliance

Provide guidance and day to day support to lines of business, including troubleshooting Campaign related issues and escalations

Assist Queue and Workforce Management teams as needed

Recommend changes for dialer system settings to improve call efficiency

Communicate outline of daily campaign strategy to supported lines of business

Perform other related duties as required and assigned

Demonstrate behaviors which are aligned with the organization's desired culture and values

What You'll Bring

Associate's degree or equivalent work experience

1+ years of relevant work experience

Must be highly proficient in Excel and Word

Working knowledge SQL

Financial Services and, if possible, mortgage industry experience preferred

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$55,000 - $85,000

Work Model

OFFICE

Similar Jobs

Associate Programmer Analyst II

Information Processing Corporation • Full-time • Richardson, Texas, United States • 3h ago

IT & Engineering

We are seeking an Associate Programmer Analyst II to join our team in Richardson, TX.

3h ago

Go to Apply

Analyst I Postmarket Surveillance

Abbott • Plano, TX • 30min ago

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost...

30min ago

Go to Apply

Analyst I Postmarket Surveillance

Abbott • Plano, TX • 32min ago

32min ago

Go to Apply

Cook

Veterans Affairs, Veterans Health Administration • Dallas, TX • 34min ago

Retail & Hospitality

Summary The Veterans Health Administration (VHA) has adopted the Nutrition and Food Service (NFS) Modernization Initiative which is a new model of organizing and consolidating essential Nutrition and Food Service functio...

34min ago

Go to Apply

Patient Relations Assistant

Veterans Affairs, Veterans Health Administration • Dallas, TX • 35min ago

Hospital & Medical

Summary The Patient Relations Assistant (PRA) serves as a frontline representative of the Veteran & Employee Experience Program (VEEP), supporting Veterans, families, visitors, and staff by providing service recovery...

35min ago

Go to Apply

Supply Chain Proposal Analyst

Lockheed Martin • Grand Prairie, TX • 35min ago

Manufacturing & Warehouse

Standard Job Description Develops, plans & schedules proposals in accordance with estimating policy,Federal Acquisition Regulations (FAR) & Defense Federal Acquisition Regulations (DFARS) requirements, USG Bus. S...

35min ago

Go to Apply

Applied HVAC Solutions Engineer

Bosch • Dallas, TX • 41min ago

IT & Engineering

Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our o...

41min ago

Go to Apply

Application Support Engineer (Multiple Positions Available)

JPMorgan Chase • Plano, TX • 42min ago

IT & Engineering

DESCRIPTION: Duties: Define and enforce measurable reliability targets for critical application environments, ensuring operational metrics are consistently tracked and achieved. Architect, implement, and refine advanced...

42min ago

Go to Apply

2027 Summer Intern - Manufacturing Supply Chain

General Motors • Arlington, TX • 44min ago

Manufacturing & Warehouse

Onsite Arlington, Texas, United States of America Brookville, Ohio, United States of America Roanoke, Indiana, United States of America Kansas City, Kansas, United States of America Wyoming, Michigan, United States of Am...

44min ago

Go to Apply

Food and Beverage Manager - Banquets

Marriott • Dallas, TX • 1h ago

Retail & Hospitality

Additional Information Job Number 26112321 Job Category Food and Beverage & Culinary Location 2440 Victory Park Ln, Dallas, Texas, United States, 75219 VIEW ON MAP ( https://www.google.com/maps?q=2440%20Victory%20Par...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)