Account Manager

Lexitas Legal • Indianapolis, IN • 5h ago

POSITION TITLE: Account Manager

LOCATION: This is a PART-TIME, on-site position based at our Indianapolis office located at 6018 N. Keystone Avenue, Indianapolis, IN 46220.

PAY RANGE: $18-$20/hr

SCHEDULE: Monday - Friday 10a-2p EST

Join a High-Growth Legal Services Leader

ABOUT THE ROLE:

Lexitas is seeking a client-focused and detail-oriented Account Manager. This role is vital in delivering a premium client experience to attorneys and legal teams. You will act as a trusted liaison, managing sensitive medical records and ensuring accurate, timely communication with clients. If you thrive in fast-paced environments and pride yourself on going the extra mile, this is the opportunity for you.

Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.

KEY RESPONSIBILITIES:

Serve as the primary point of contact for assigned client accounts

Provide bi-weekly status updates and proactive outreach on open cases

Respond to client inquiries within the same business day, resolving issues promptly and accurately

Troubleshoot client concerns and document outcomes to ensure first-contact resolution

Safeguard confidential client information and escalate critical feedback to leadership

Support internal staff with accurate, up-to-date record management

WHAT YOU'LL BRING:

A service-minded professional who thrives in a fast-paced, client-centric environment

Someone with exceptional attention to detail, communication skills, and organizational capabilities

A natural problem solver who takes ownership and consistently exceeds expectations

A collaborative team player with a "can-do" attitude and high level of initiative

Familiarity with subpoenas, written depositions, and legal records is a plus

QUALIFICATIONS:

High school diploma or equivalent required; Bachelor's degree preferred

3+ years of customer service experience in a professional setting

General proficiency with Outlook, Word, Adobe Acrobat, and web-based platforms

Demonstrated ability to handle confidential information with discretion

Excellent attendance, punctuality, and accountability

SUPERVISORY RESPONSIBILITIES:

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, @type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

Little to no travel expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted online.

Job Details

Pay Type Hourly

Hiring Min Rate 18 USD

Hiring Max Rate 20 USD

Similar Jobs

Warehouse Shipping Receiving Clerk (Guards)

Ryder System • Greenfield, IN • 1h ago

Management & Administrative

Position Description Immediately hiring a Permanent Full Time Shipping Receiving Clerk to support our Facility at Ryder in Greenwood, IN Hear from a Ryder Supply Chain Warehouse Employee Here: https://RyderCareers.Video/...

1h ago

Go to Apply

Entry Level Vehicle Service Specialist

Valvoline • Carmel, IN • 5h ago

Management & Administrative

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

5h ago

Go to Apply

Recruiter II - Exempt Supply Chain

Ryder System • Indianapolis, IN • 9h ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Job Description Are you an experienced full-cycle Recruiter ready for your ne...

9h ago

Go to Apply

Branch Operations Manager

Raymond James Financial, Inc. • Greenwood, IN • 10h ago

Management & Administrative

Responsibilities Performs back-up for all operational functions as required by workloads and absences. Works directly with home office personnel to coordinate branch-home office workflow. Completes self-audit of branch p...

10h ago

Go to Apply

Operations Program Manager 5

Oracle • Indianapolis, IN • 10h ago

Management & Administrative

Job Description We are seeking an experienced Operations Program Manager to lead operational transformation initiatives within the Repair Services organization. This role focuses on improving repair quality, vendor perfo...

10h ago

Go to Apply

Senior Manager, Operations

Amazon • Indianapolis, IN • 10h ago

Management & Administrative

Description Are you a resilient, results-driven leader who thrives in fast-paced environments? Do you find energy in building high-performing teams and solving complex operational challenges at scale? We are looking for...

10h ago

Go to Apply

Air Permits Administrative Assistant

State of Indiana • Indianapolis, IN • 11h ago

Management & Administrative

Air Permits Administrative Assistant Date Posted: Sep 1, 2026 Requisition ID: 483260 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the larges...

11h ago

Go to Apply

Access and Reimbursement Senior Manager

Sumitomo Pharma • Indianapolis, IN • 12h ago

Management & Administrative

US-Remote Full time R01468 Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urolog...

12h ago

Go to Apply

Parole Officer

State of Indiana • Indianapolis, IN • 15h ago

Management & Administrative

Parole Officer Date Posted: Sep 1, 2026 Requisition ID: 483362 Location: Indianapolis, IN, US, 46219 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the sta...

15h ago

Go to Apply

Family Case Manager

State of Indiana • Avon, IN • 15h ago

Management & Administrative

Family Case Manager Date Posted: Sep 1, 2026 Requisition ID: 483334 Location: Avon, IN, US, 46123 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state,...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)