Information Technology (IT) Support Specialist
Requisition Number: 74606
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 08-Sep-2026
Date Posted:
Job Summary
The Office of Contracts and Grants (OCG) within the Research & Innovation Office (RIO) seeks an Information Technology (IT) Specialist to support OCG through the effective use of automation and technology solutions.
This position serves as the bridge between OCG staff and technology solutions. The incumbent will work closely with OCG staff, leadership, campus partners, and IT staff to find opportunities to streamline workflows, reduce manual effort, create transparency, and increase operational efficiency. The position reports to the Associate Director, Organizational Effectiveness in OCG and RIO, and is part of the Organizational Effectiveness Team.
The position will evaluate, implement, and maintain new technologies, including workflow tools, automation platforms, sponsored project management solutions, reporting dashboards, document management systems, and artificial intelligence-enabled tools.
This position will also coordinate technology-related projects, helping define requirements, manage implementation timelines, document decisions, communicate progress to partners, identify risks, and support successful adoption of new tools and processes.
The successful candidate will combine technical skills with strong customer service and business process analysis capabilities to help modernize OCG processes and improve the experience of faculty, staff, and campus partners.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are
The mission of the Office of Contracts and Grants (OCG) is to help CU Boulder faculty, staff, and students obtain and manage external funding for sponsored projects throughout the lifecycle of an award.
The Office of Contracts and Grants (OCG) is the University of Colorado Boulder's Authorized Organizational Representative (AOR) and is the Office of Record for the administration of sponsored projects for the CU Boulder campus. As the authorized representative, OCG submits proposals, and negotiates and accepts sponsored research and service agreements, non-disclosure agreements and material transfer agreements on behalf of the Board of Regents.
What Your Key Responsibilities Will Be
Automation and Workflow Development
Identify OCG process challenges and improvement opportunities.
Translate business needs into technical solutions.
Recommend technology solutions that improve sponsored project administration, efficiency, transparency, and service.
Develop and maintain automation to reduce repetitive administrative work.
Support configuration and implementation of electronic workflows, notifications, routing processes, dashboards, and user-facing tools.
Assist with system integrations and data exchange between campus applications.
Test, evaluate, and support implementation of new technology solutions, including AI, to improve OCG operations and researcher support.
Assist in evaluating user experience and finding opportunities to simplify interactions with OCG technology solutions.
Technology Project Coordination
Coordinate technology initiatives supporting OCG staff.
Track project timelines, tasks, progress of work, risks, and dependencies.
Communicate project progress and implementation updates to partners.
Maintain project documentation, meeting notes, action items, and implementation plans.
Assist in ensuring projects meet business objectives and user needs.
Training and Documentation
Coordinate documentation and training materials.
Provide individual and group training on technology tools.
Serve as a resource to OCG staff regarding system functionality and standard processes.
What You Should Know
This position will be either remote or hybrid depending on the candidate's needs.
This position is fully funded through 1 year, with a second year dependent on funding.
We are unable to offer visa sponsorship for this position.
What We Can Offer
The annual salary range is $62,400 - $70,000.
Benefits
At the University of Colorado Boulder (https://apptrkr.com/get\redirect.php?id=9798958&targetURL=https%3A%2F%2Fwww.colorado.edu%2F) , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package (https://apptrkr.com/get\redirect.php?id=9798958&targetURL=https%3A%2F%2Fwww.colorado.edu%2Fjobs%2Fbenefits) includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage (https://apptrkr.com/get_redirect.php?id=9798958&targetURL=https%3A%2F%2Fadvantage.cu.edu%2Fcampus%2Fcu-boulder) program.
Be Statements
Be ambitious. Be inspired. Be Boulder.
What We Require
Bachelor's degree in information technology, Computer Science, Information Systems, Business Analytics, Public Administration, or related fields.
An equivalent combination of education and experience may substitute.
What You Will Need
Ability to translate operational needs into practical technology solutions.
Ability to analyze business processes and find opportunities for streamlining processes and automating repetitive administrative processes.
Strong analytical and problem-solving skills.
Ability to communicate effectively with technical and non-technical audiences.
Strong customer service orientation and ability to build relationships with internal and external partners.
Excellent written, verbal, and interpersonal communication skills.
Ability to balance multiple concurrent projects and timelines.
Ability to work independently while collaborating effectively within a team environment.
Familiarity with workflow technologies.
Understanding of data governance, security, and confidentiality principles.
Ability to produce clear and concise documentation.
Knowledge of Microsoft 365 applications and collaboration tools.
Ability to learn new technologies quickly.
Special Instructions
To apply, please submit the following materials:
A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by September 8, 2026 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs (https://apptrkr.com/get_redirect.php?id=9798958&targetURL=http%3A%2F%2Fcolorado.edu%2Fjobs) .
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Information-Technology-IT-Support-Specialist/74606 (https://apptrkr.com/9798958)
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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
