Back to Jobs search

Customer Service Clerk

Hy-Vee Food Stores • Omaha, NE • 6h ago

Omaha #3, W Center Rd, Omaha, NE

Part time

R249263

Additional Considerations (if any):

Night & Weekend Shifts Required

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Customer Service

Department: General

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.

If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one

Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail

Process Western Union orders and send faxes for customers

Sell money orders and cash payroll, personal, ADC, and social security checks

Sell hunting and fishing licenses

Break down and put money in utility drawers and process paid outs

Sign on the postal department, break down, and turn off the postal register

Count daily coupons and process refunds for customers and department-approved refunds

Sign on and off lottery machines, sell and redeem lottery tickets

Assist customers with dry cleaning where applicable and process bottle refunds

Assist customers at registers and in other areas of the store as needed

Answer the telephone and use the intercom system using appropriate procedures

Remove trash in a timely manner and maintain a clean, organized work area

Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment

Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

Solve practical problems and interpret instructions across a variety of situations with limited standardization

Perform arithmetic calculations involving fractions, decimals, and percentages accurately

File, post, and organize materials; copy data accurately between records; and gather basic information as needed

Guide customers and provide clear, helpful direction in a professional manner

Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Education and Experience

High school diploma or equivalent experience required

Over six months up to one year of similar or related work experience preferred

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Where applicable to the role: ability to safely use sharp knives and blades for food preparation

Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Key Account Manager - Rental

Cintas • Omaha, NE • 5h ago

Management & Administrative

Requisition Number: 233838 Job Description Cintas is seeking a Key Account Manager - Rental. The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-buildin...

5h ago

Go to Apply

Software Asset Management (SAM) Specialist

General Dynamics Information Technology • Offutt Air Force Base, NE • 6h ago

Management & Administrative

Req ID: RQ227315 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Logistics Skills: SAM Software,Supply Chain,Supply Chain Logistics Experi...

6h ago

Go to Apply

Specialist Manager, Physical Security

Deloitte • Omaha, NE • 8h ago

Management & Administrative

Specialist Manager, Physical Security When you know your work makes a difference, it becomes more than a job. The US Office of Security (OOS), part of Finance & Administration within Enterprise Solutions, is committe...

8h ago

Go to Apply

Specialist Manager, Analytics and Insights, Strategic Analytics

Deloitte • Omaha, NE • 8h ago

Management & Administrative

Are you ready to apply your financial and analytical skills in a dynamic environment? Are you looking for an exciting opportunity to be a strategic business advisor to executive leaders? If so, Deloitte could be the plac...

8h ago

Go to Apply

Specialist Manager, Physical Security

Deloitte • Omaha, NE • 8h ago

Management & Administrative

8h ago

Go to Apply

Customer Service Representative

Eaton Corporation • Omaha, NE • 1d ago

Management & Administrative

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This position is ONSITE Monday-Friday 8:00am-4:30pm at our Omaha NE Eaton facility. As a part of the Customer Service team, you w...

1d ago

Go to Apply

Aisles Online Pickup Clerk

Hy-Vee Food Stores • Gretna, NE • 1d ago

Management & Administrative

Gretna, 191st Street, Gretna, NE Part time R249001 Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those sm...

1d ago

Go to Apply

Quality Manager

Astec Industries • Blair, NE • 1d ago

Management & Administrative

Description ABOUT THE POSITION: Manages and leads Quality activities of Astec design and manufactured equipment, along with supplied products and services, assuring compliance standards are maintained and product integri...

1d ago

Go to Apply

Automotive Business Consultant - AutoVision

Reynolds & Reynolds • Omaha, NE • 2d ago

Management & Administrative

Consulting Full Time Position Description Note: This is a HIGH travel position. Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week).\nReynolds and Reynolds is looking for experienc...

2d ago

Go to Apply

Senior National Account Manager

Indeed • Omaha, NE • 2d ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)