Summary The Security Assistant monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services. The position resides within the Police Service, Rocky Mountain Regional VA Medical Center, VA Eastern Colorado Health Care System (ECHCS) and satellites. The Police Service provides a full range of law enforcement and security support for all ECHCS facilities, and others. Responsibilities Major duties include, but are not limited to: Monitors and receives routine and emergency calls form a variety of sources that need police, fire, medical, or other emergency services. Provides high quality customer service and provides information to employees and the public on a variety of subjects related to the mission of Police Service. Uses personal judgement to prioritize events and commit police resources appropriately. Operates a variety of communications equipment, telephones, and computer systems to support both routine and emergency operations, such as Eastern Colorado Health Care System Physical Access Control Systems (PACS), which includes alarm access and monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, and other functions. Compiles and prepares reports related to events occurring in the operation of the police control center for dissemination of the completed products to various management officials. Operates video surveillance systems (equipped with and without analytical software capabilities) for Eastern Colorado Health Care System sites. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Tracks critical information and reports the findings to the supervisor. Utilizes the VA Police Software (Report Exec) to research information, to complete reports, to complete daily operational journals and vehicle registrations. Uses the Colorado Crime Information Center (CCIC) and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Operates alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psych emergencies, and medical assist teams. Conducts equipment inventories; completes records and other logs. Coordinates with various Federal, State, and local law enforcement officials for coordination of emergency situations. Accomplishes special projects as assigned, such as developing program statistics, reports, and other material; extracting and compiling pertinent data to provide the background necessary for determination of program/project status. Performs other related duties as assigned. Work Schedule: Sunday - Saturday, Varying Full Time Hours to support 24/7 operation, may include overtime, evenings, nights, weekends, and holidays (Shifts may include 7-12-hour workdays in a 14-day pay period (84 hours per pay period), with 3 days on duty, 2 days off duty, 2 days on duty, 3 days off duty, and so forth). Virtual: This is not a virtual position. Position Description/PD#: Security Assistant/PD00166A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not Authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is typically sedentary in nature. However, there may be some walking, standing, bending, carrying of light items, such as papers books, and small parts, or driving an automobile. Working on off-tours, rotating shifts, or regular overtime may be required along with being assigned to various locations within the area of responsibility as required. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2026. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Receiving, monitoring, and processing routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services. Using various databases, i.e., Colorado Crime Information Computer and National Crime Information Computer, to access sensitive law enforcement information, such as: criminal histories, arrest warrants, driver records, vehicle registration, stolen property, and firearms. Coordinating with various Federal, State, and local law enforcement officials for coordination of emergency situations. Providing interpretation of regulations, procedures, and methods. Preparing and submitting after action reports with findings and recommendations to supervisors for review. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
