Customer Service Associate

Walgreens • Greendale, WI • 2h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Senior National Account Manager

Indeed • Milwaukee, WI • 1h ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

1h ago

Go to Apply

IT Cybersecurity Analyst - Identity and Access Management (IAM) Engineer

WEC Energy Group • Milwaukee, WI • 2h ago

Management & Administrative

IT Cybersecurity Analyst - Identity and Access Management (IAM) Engineer WBS, a subsidiary of WEC Energy Group, is seeking an experienced Identity and Access Management (IAM) Security Engineer in our Milwaukee, Green Bay...

2h ago

Go to Apply

Customer Service Representative

Robert Half • Racine, WI • 2h ago

Management & Administrative

Description We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with permanent potential is ideal for someone who enjoy...

2h ago

Go to Apply

Advanced Analytics Manager

MOLSON COORS BEVERAGE CO • Milwaukee, WI • 5h ago

Management & Administrative

JOB REQUIREMENTS: The Advanced Analytics Manager (multiple positions open) at Molson Coors Beverage Company USA LLC in Milwaukee, WI will develop analytics and insight capabilities with Molson Coors business partners. Ev...

5h ago

Go to Apply

Commercial Operations Manager

Brady Corporation • Milwaukee, WI • 5h ago

Management & Administrative

What We Need: Brady Corporation is seeking a strategic and execution-oriented Commercial Operations Manager . In this role, you will ensure our commercial functions operate as a high-performance, integrated machine. You...

5h ago

Go to Apply

Data Center Operations Management- Change Manager

Microsoft Corporation • Mount Pleasant, WI • 5h ago

Management & Administrative

Overview Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Change Manager, you will perform a key role in delivering the core infrastructure and found...

5h ago

Go to Apply

Manager of Warehouse

WURTH ADAMS NUT & BOLT COMPANY • Richfield, WI • 7h ago

Management & Administrative

JOB REQUIREMENTS: Description POSITION SUMMARY This position is responsible for all warehouse activities, and ensures that Wurth delivers consistent, effective and economical fulfillment of orders. You will lead and help...

7h ago

Go to Apply

ADMINISTRATIVE SUPERVISOR HRLY, FMFH

FROEDTERT • Menomonee Falls, WI • 7h ago

Management & Administrative

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility. This job is ON - SITE. FTE: 0.010000 Standard Hours: 0.01 Shift: Shift 4 Shift Details:...

7h ago

Go to Apply

Portfolio Relationship Manager Data

ASSOCIATED BANK NA • Milwaukee, WI • 7h ago

Management & Administrative

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth...

7h ago

Go to Apply

Account Manager Sourcing Solutions

Quad • West Allis, WI • 8h ago

Management & Administrative

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)