Adult Mobile Crisis Specialist

Elwyn • Philadelphia, PA • 2h ago

Overview

RATE: $28/hr

SCHEDULE: PRN

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

Generous Paid Time Off

Comprehensive Medical/Dental/Vision Benefit Packages

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and Growth

Flexible Schedules

Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

Elwyn seeks a

Mobile Crisis Specialist (MCS)

, acting as a member of the Mobile Assessment Team, to respond to mental health crises upon dispatch from approved referral sources. The MCS works with individuals and their community supports to assess and de-escalate a crisis, determine the level of care necessary to meet the individual's needs, develop alternatives to involuntary hospitalization through conducting assessments, treatment planning, counseling, and coordination of community care linkages and discharge process. The MCS coordinates the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCS acts as an advocate and represents the needs and rights of persons served with outside social service agencies, families, etc.

DUTIES AND RESPONSIBILITIES:

Complete an assessment for individuals throughout assigned area of Philadelphia County; develop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment; provide linkages to community supports, supportive counseling, and substance abuse services; and always reflect the possibility of recovery to provide continuity of care

Complete referrals for follow-up services by community mental health and other supports by assisting in the completion of application for entitlements, and completing Emergency Care Provider Intake

Provide all required documentation including intakes, progress notes, medical charting, discharge plans, and individual assessments to ensure records are up-to-date and in compliance with regulatory standards and contractual expectations

Advocate for individuals served with outside agencies including, but not limited to Social Security, Department of Public Welfare, the County Office of Behavioral Health, Base Service Units, etc. by developing relationships and communicating the needs of the individuals served

Interface with families of persons served and other interested parties to update them on their progress and to make any needed provisions and resources for continuity of care

Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers such as speech therapy, physical therapy, and occupational therapy as relevant to providing emergent services to ensure quality of care

Intervene in crisis situations by using evidence-based and trauma-informed approaches such as motivational interviewing and crisis de-escalation

Attend scheduled staff team meetings and participate as a member of the interdisciplinary team to provide updates on client progress

Maintain complete and accurate clinical records to ensure compliance and note any changes to the treatment plan to ensure continuity of care

Conduct fire drills and building inspections to ensure compliance with safety standards and provide the appropriate documentation and any incident reports for same

Attend appropriate in-service training as directed by supervisor, to stay abreast of best practices, industry trends and to stay in compliance with regulatory standards

Provide counseling, guidance, support, resources, and encouragement to persons served to take responsibility for and actively participate in their own recovery

Collaborate with the team to promote a team culture in which each person's point of view, experiences, and preferences are recognized, understood, and respected, and in which the person' self-determination and decision-making in treatment planning are maximized and supported

Increase awareness of, and support participation in, self-help programs and advocacy organizations that promote recovery

Perform cardiopulmonary resuscitation (CPR) and crisis intervention using agency-trained protocols

Remain on duty until relieved

Perform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

Bachelor's degree in a human service field, including but not limited to social work, psychology, counseling, rehabilitation education, etc.; Master's degree preferred

One (1) year of mental health direct care experience provided to adults, children, and/or adolescents preferred

Additional qualifications such as Certified Addiction Counselor (CAC) or CAC eligible status including at least two (2) years drug and alcohol counseling experience, lived experience in recovery with training and experience as a Peer Specialist, and/or experience working with children with special needs preferred

Demonstrated ability to work effectively as part of a team

Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities

Demonstrated strong attention to detail

Demonstrated strong time management and organizational skills

Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision

Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions

Must be able to perform CPR and crisis intervention using agency-trained protocols

Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills

Basic experience with Microsoft Office applications, including Word, Excel, Out

Elwyn

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