Office Support Specialist I 2026-02126
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Office Support Specialist I 2026-02126
Salary
$21.36 Hourly
Location
Rawlins, WY
Job Type
Permanent Full-time
Job Number
2026-02126
Department
Department of Corrections
Division
Wyoming State Penitentiary
Opening Date
08/28/2026
Closing Date
9/14/2026 11:59 PM Mountain
FLSA
Non-Exempt
Job Classification
BAAS05
Description
Benefits
Questions
Description and Functions
GENERAL DESCRIPTION:
Come Join The Wyoming Department of Corrections (WDOC)! The State of Wyoming offers a comprehensive benefits package including retirement, insurance, paid leave, and more.
The Wyoming State Penitentiary is seeking an Office Support Specialist I to assist in our Case Management Department . This position is responsible for a wide range of general and agency-specific office and administrative tasks. The desired candidate will be self-motivated, detail-oriented, and have a good understanding of a variety of software programs. This position provides support to the Unit Manager and Case Management staff and may work with the inmate population. The WDOC is committed to public safety and high correctional standards, as well as a safe, supportive working environment for our employees.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov
Why Rawlins?
Rawlins offers the perfect blend of small-town charm and big adventure. Nestled in the heart of Carbon County, it's a community surrounded by wide-open spaces and outdoor recreation opportunities. Spend your weekends fishing for trout and walleye at Seminoe State Park, hitting the ATV trails, enjoying a round at the local golf course, or experiencing the excitement of local rodeos. Plus, Casper is just a short drive away for even more outdoor and cultural experiences.
And remember-Wyoming has no state income tax, meaning more of your paycheck stays with you!
Human Resource Contact: alisha.witt@wyo.gov or 307-262-1664
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
Acts as a specialist in the assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties.
Serves as subject matter expert.
Applies knowledge of programmatic and administrative requirements.
Resolves problems and makes recommendations for improvements.
Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and detailed writing the required documentation in answering queries.
Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
Accurately maintains agency files and records; inputs data into databases.
Prepares reports; verifies computer systems, databases, and coded data for accuracy.
Responds verbally and/or in writing to requests for information.
Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
Provides customer service to inmates and staff, acts as a resource, and explains rules and procedures to co-workers and/or inmates.
Responsible for inventory assets.
Performs administrative duties requiring considerable judgment, involving fiscal, human resources, or other specific program areas.
Resolves some light computer issues/concerns.
Interviews customers/clients to evaluate and determine needs.
Refers customers to appropriate supportive service agencies.
Tracks information.
Maintains and reviews case files to determine actions to be taken.
Evaluates information for accuracy.
Assures procurement process is managed appropriately and according to established procedures.
Responsible for ensuring a safe and enjoyable workplace, including participation in initiatives designed to promote a positive work environment
Qualifications
PREFERENCES:
Preference may be given to candidates who have strong knowledge of Excel and Microsoft Word.
Preference may be given to candidates with 2-4 years of progressive work experience in a clerical setting.
Preference may be given to candidates who have work experience in a correctional or secure setting.
KNOWLEDGE:
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
Knowledge of the principles and procedures of financial record keeping and reporting, basic accounts payable and purchasing.
Knowledge of the principles and practices of employee supervision, training, and evaluation.
Knowledge of techniques for providing a high level of customer service.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Lifting/grasping up to 20 pounds on an occasional to regular basis, without assistance
Walking on cement floors on an occasional to regular basis
Walking up and down stairs on an occasional basis
Stooping, bending, kneeling, and crouching on an occasional basis
Reaching on a regular basis
Typing/Repetitive motion on a frequent basis
Talking/hearing on a frequent basis
Seeing: the visual ability to perform an activity such as analyzing data and figures, viewing computer terminal, and extensive reading
Pre-service training is required which includes Krav Maga defensive tactics.
NOTES:
FLSA: Non-Exempt
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
The Wyoming Department of Corrections is a Drug Free Workplace. All staff are subject to drug testing while employed by the WDOC.
Successful Applicants for employment must pass a background/reference check and drug screen upon appointment.
The Wyoming Department of Corrections is a Tobacco-Free Workplace and prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
The Wyoming Department of Corrections is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, and harassment, and the elimination of prison rape.
WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
WDOC offers a competitive benefits package including medical, dental, life insurance, paid vacation and sick leave, paid holidays, tuition reimbursement program, Wyoming State Retirement and 457 Deferred Compensation Program, longevity pay, and opportunities for advancement.
Supplemental Information
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
Clickhere (https://compensationcalculator.wyo.gov/) to view the State of Wyoming Total Compensation Calculator.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Human Resource Contact: alisha.witt@wyo.gov or 307-262-1664
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
