Spares Demand Planner

KLATencor Corporation • Ann Arbor, MI • 1h ago

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications KLA Aftermarket Supply Chain Operations team seeks an organized professional for the role of Spares Demand Planner to lead the spare parts planning during the product life cycle for their product lines.

In this role, you will: Functionally support the service organization and one or more product families. Work closely with Product Support, Sales/Marketing, Procurement and engineering to supervise installed base growth, lead global inventory plans and levels, and the overall spare's business for their product line. Optimize the spares stocking strategy and be working with the supply chain team and manufacturing to find opportunities for inventory reductions while maintaining customer happiness. Work on sophisticated issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities: Oversee spares plan for assigned product lines to ensure right spares' inventory for current, mature, and new products are positioned at the right place and time to support KLA customers. Uses spare demand planning methodology coupled with survival and statistical forecasting methodologies, to drive optimal spares support strategyalong with trend/variance root cause analysis to resolve and drive corrective actions and improvements with respective owners. Monitors and reports out metrics and KPIs such as fill rate performance vs. field rate targets and planned inventory vs actual inventory to find opportunities of increased agility while reducing total inventory and cost of service; uses what-if scenario tools to facilitate fast decision making. Maintains strong communication path with PSO (Product Support Organization) ensuring cross functional knowledge transfer allowing to complete and drive the best support plan for global customers. Partner with supply planning team and procurement to design supply chain solution recommendations and strategic/tactical plans based on business data, commodity, and product knowledge; present proposals and recommendations to senior management and leaders; supervise and ensure im

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