In this role, you'll oversee shipments from assignment through final delivery, ensuring freight moves efficiently, customers stay informed, and carriers receive exceptional support.
This is an excellent opportunity for someone looking to build a long-term career in logistics. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can effectively balance customer service, operational efficiency, and profitability.
Growth Opportunity: This position offers a clear career path into leadership within transportation and logistics operations.
What You'll DoTransportation Operations
Manage shipments from assignment through final delivery
Monitor load boards and ensure freight is covered in a timely manner
Source and secure carrier capacity within established rate guidelines
Maintain accurate shipment status updates within the Transportation Management System (TMS)
Track pickup and delivery performance to ensure service expectations are met
Identify delays, service risks, and transportation disruptions before they impact customers
Resolve transportation exceptions and operational challenges
Escalate unresolved issues while documenting action plans and next steps
Carrier & Customer Support
Serve as the primary point of contact for carriers and transportation providers
Build and maintain strong carrier relationships to support capacity needs
Provide proactive shipment updates, ETAs, and service notifications
Partner closely with account management and operations teams
Troubleshoot service issues and coordinate timely resolutions
Balance customer expectations, carrier relationships, and profitability goals
Deliver an exceptional customer experience in a high-volume environment
Reporting & Financial Oversight
Monitor shipment profitability and operational performance
Document carrier rejections, capacity constraints, and service issues
Support reporting initiatives and maintain data accuracy
Assist with transportation metrics and performance tracking
QualificationsRequired
Bachelor's degree preferred
OR equivalent work experience
Minimum of 1 year of experience in logistics, transportation, dispatching, brokerage, or supply chain operations
Experience within trucking, transportation, 3PL, brokerage, or fleet operations strongly preferred
Technical Skills
Proficiency with Microsoft Excel, including:
Sorting and filtering data
Basic formulas
Pivot tables
Reporting functions
Working knowledge of Microsoft Outlook and Word
Ability to learn and navigate Transportation Management Systems (TMS)
Industry Knowledge
Understanding of transportation and logistics operations
Knowledge of FMCSA and DOT regulations preferred
ELD/eLog experience is a plus
What Makes You Successful
Strong communication and interpersonal skills
Customer-focused mindset
Ability to build and maintain professional relationships
Highly organized with strong attention to detail
Comfortable managing multiple priorities in a fast-paced environment
Effective problem solver with critical thinking skills
Self-motivated and able to work independently
Strong sense of urgency and accountability
Professional, collaborative team player
Ability to remain calm and make sound decisions under pressure
Why Join?
Opportunity to grow within a rapidly evolving transportation operation
Clear path toward leadership and management opportunities
Fast-paced, team-oriented environment
Exposure to all aspects of transportation and logistics operations
Opportunity to make a direct impact on customer success and operational performance
If you're looking to grow your career in transportation, logistics, or supply chain operations and enjoy working in a dynamic, customer-focused environment, we'd love to hear from you.
Job Type & Location
This is a Permanent position based out of Plymouth, MI.
Pay and Benefits
The pay range for this position is $50000.00 - $55000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
full benefits, med, vision, and dental,
Workplace Type
This is a fully onsite position in Plymouth,MI.
Application Deadline
This position is anticipated to close on Sep 1, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
