Job No: 543317
Work Type: Full-time
Location: REMOTE OPTIONS,PHOENIX
Categories: Administrative Support/Customer Service,Business and Financial Administration
DEPARTMENT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.
All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
TAX ANALYST 1
Job Location:
Taxpayer Services Division
1600 W Monroe St. Phoenix, AZ 85007
Posting Details:
Salary: $56,500
Grade: 20
Closing Date: 9/03/2026
Job Summary:
The Transaction Privilege Tax Analyst 1 is responsible for responding to non-complex transaction privilege and use tax inquiries from taxpayers. This is to ensure the responses are consistent and comply with state and federal statutes, laws, rules, regulations, policies, and procedures. This position will also review and edit tax forms, notices and publications as necessary.
This position may be available for remote work within Arizona
Job Duties:
Research & Interpret:
Research and interpret Federal, State, and Case tax law as it pertains to non-income tax inquiries
Respond to taxpayer inquiries ensuring all correspondence is in compliance with state and federal statutes, laws, rules, regulations, policies, and procedures
Document review:
Review and edit tax forms, notices and publications as necessary
Agency/Department Compliance & Continuous Improvement:
Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or
participation in training and others continuing education opportunities.
Other duties as assigned as related to the position
Knowledge, Skills & Abilities (KSAs):
Knowledge
Knowledge of Federal and State of Arizona tax laws, statutes, and regulations governing excise taxes
Skill
Strong verbal, written, and listening communication skills
Effective organization and time management skills with the ability to make measurable progress on multiple priorities
Strong interpersonal skills and demeanor
Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive; and in the use of Adobe software
Ability
Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety, as well as through the Criminal Justice Information System
Ability to interpret and apply federal and state tax laws in order to draft taxpayer correspondence, create or update forms and publications
Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to understand and solve problems
Ability to learn and apply LEAN concepts, principles, and tools
Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Selective Preference(s):
Education & Experience:
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
Bachelor's Degree in Accounting, Business, or a related field, required
Juris Doctorate degree from an accredited law school is a plus, but not required
Experience with Continuous Improvement, Six Sigma and/or LEAN
Pre-Employment Requirements:
The final candidate will be required to abide by the the following pre-employment checks:
Employment Verification and Reference Checks
State and Federal Criminal Background Check, including fingerprinting
Arizona Tax Filing Records Check
If applicable, ASEDRA Authorized Driver Identification Check
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. (https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf)
Benefits:
The State of Arizona provides a world class comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here (https://hr.az.gov/about/resources/family-leave-expansion) . For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://benefitoptions.az.gov/jobseekers)
Retirement :
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.
Contact Us:
If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at ogre.ctr@azdor.gov
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer
