CSE III

Insight Global • Phoenix, AZ • 1h ago

Job Description

A leading semiconductor equipment manufacturer is seeking a Customer Support Engineer III to provide advanced technical support for diffusion and CVD processing equipment at a major semiconductor fabrication facility. This individual will serve as a senior technical resource responsible for equipment maintenance, troubleshooting, process improvement, and customer support.

This is an excellent opportunity for an experienced semiconductor equipment engineer who enjoys solving complex technical challenges, working directly with customers, and mentoring junior team members in a fast-paced manufacturing environment.

Responsibilities

Perform advanced preventive and corrective maintenance on semiconductor manufacturing equipment

Troubleshoot and resolve complex mechanical, electrical, and system-related issues

Conduct root cause analysis and implement long-term corrective actions to improve equipment performance and reliability

Serve as the primary technical point of contact for customer escalations and operational support

Communicate equipment status, risks, and recovery plans to internal and external stakeholders

Collaborate with engineering, manufacturing, and global support teams to resolve technical issues

Support equipment installations, upgrades, qualifications, and decommissioning activities

Create and maintain service documentation, maintenance records, and technical reports

Mentor and provide technical guidance to junior engineers and technicians

Drive continuous improvement initiatives related to equipment uptime, reliability, and service processes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field

5+ years of semiconductor equipment maintenance, service, or field support experience

Experience supporting diffusion, CVD, deposition, thermal processing, or similar semiconductor equipment

Strong troubleshooting skills with a structured and methodical approach to problem solving

Working knowledge of preventive and corrective maintenance practices

Ability to read and interpret electrical schematics, technical drawings, and equipment documentation

Similar Jobs

CASE MANAGER UNIT SUPERVISOR

State of Arizona • Phoenix, AZ • 3min ago

Management & Administrative

Job No: 543271 Work Type: Full-time Location: PHOENIX Categories: Social Work/Human Services,Management/Supervisor DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community o...

3min ago

Go to Apply

State and Local Tax - Income and Franchise Manager

Grant Thornton • Phoenix, AZ • 5min ago

Finance, Accounting & Banking

As the Income/Franchise Tax Manager, you'll deliver a full range of tax planning, consulting, and compliance services for your multiple clients - all with the resources, environment, and support to help you excel. You'll...

5min ago

Go to Apply

Federal/State Regulatory Senior Analyst / Consultant

Arizona Public Service • Phoenix, AZ • 6min ago

Management & Administrative

Federal/State Regulatory Senior Analyst / Consultant Apply now » Date: Aug 26, 2026 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Arizona Public Service generates reliable, affordable and clean energy for 2.7 millio...

6min ago

Go to Apply

ASSISTANT CASE MANAGER-CASE AIDE

State of Arizona • Gilbert, AZ • 7min ago

Retail & Hospitality

Job No: 543311 Work Type: Full-time Location: GILBERT,MESA,PHOENIX Categories: Social Work/Human Services DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whos...

7min ago

Go to Apply

INDUSTRIAL HYGIENIST

State of Arizona • Phoenix, AZ • 14min ago

Legal & Paralegal

Job No: 543321 Work Type: Full-time Location: PHOENIX Categories: Occupational Health & Safety INDUSTRIAL COMMISSION Are you ready to work for an exceptional state agency that works to protect the life, health, safet...

14min ago

Go to Apply

Environmental Science/Specialist 3

State of Arizona • Phoenix, AZ • 14min ago

Job No: 543234 Work Type: Full-time Location: PHOENIX Categories: Environment/Air/Water/Waste,Skilled Trades/Crafts,Scientific/Technical Support DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team dr...

14min ago

Go to Apply

CASE MANAGER 3

State of Arizona • Surprise, AZ • 15min ago

Management & Administrative

Job No: 543298 Work Type: Full-time Location: SURPRISE Categories: Social Work/Human Services DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocat...

15min ago

Go to Apply

NURSE DIRECTOR- DIRECT CARE SETTING

State of Arizona • Phoenix, AZ • 17min ago

Hospital & Medical

Job No: 543304 Work Type: Full-time Location: PHOENIX Categories: Healthcare/Medical Professional Level,Healthcare/Medical Support Level,Misc/Other/Not Applicable,Health and Nutrition Services,Management/Supervisor,Healt...

17min ago

Go to Apply

Board of Appeals Clerk

State of Arizona • Phoenix, AZ • 18min ago

Management & Administrative

Job No: 543308 Work Type: Full-time Location: PHOENIX Categories: Administrative Support/Customer Service,Real Estate and Land Management LAND DEPARTMENT Since its inception in 1915, the Arizona State Land Department has...

18min ago

Go to Apply

Medical Assistant-Primary Care

UnitedHealth Group • Sun City West, AZ • 38min ago

Hospital & Medical

Requisition number: 2372256 Job category: Healthcare Delivery, Clinical Services Operations $6,000 Sign-on Bonus for External Candidates 3048 E. Baseline Rd, Mesa For those who want to invent the future of health care, h...

38min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)