Account Manager

BrightView • Tualatin, OR • 9h ago

Description

The Best Teams are Created and Maintained Here.

Job Summary

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio

Develop accurate estimates and takeoffs for both new and existing clients as needed

Deliver timely bid proposals and designs for enhancement projects.

Generate referrals from existing client base and communicate leads to Business Developer

Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact

Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Lead and facilitate the resolution of client concerns or issues (land and/or snow)

Ensure timely account renewals within the assigned client portfolio

Proactively assess and address site enhancement needs during visits

Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations (land and/or snow)

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met (land and/or snow)

Support hiring, training, and coaching of field crews for the assigned portfolio

Promote and enforce safety policies and procedures

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain proper account documentation and notes in the CRM system

Monitor and maintain satisfactory accounts receivable levels (land and/or snow)

Coordinate with the Branch Administrator to keep client records and contact information current

Perform additional duties as assigned by the Branch Manager

Education and Experience:

Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry

inimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.

Strong written and verbal communication skills.

Demonstrated leadership and coaching abilities

Ability to foster collaboration and teamwork

Physical Demands/Requirements:

Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools

Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time

Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services

Ability to travel by car, train, and plane

Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours

Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week

Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.

It's Not Just a Team. It's One BrightView._

Similar Jobs

Sales Manager

24 Hour Fitness, INC. • Gladstone, OR • 10h ago

Management & Administrative

FULL-TIME Full-time LOCATION 465 W. Arlington Street Gladstone OR 97027 JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests...

10h ago

Go to Apply

Sales Manager

24 Hour Fitness, INC. • Portland, OR • 10h ago

Management & Administrative

FULL-TIME Full-time LOCATION 4224 NE Halsey Portland OR 97213 JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and membe...

10h ago

Go to Apply

Sales Manager

Aaron's Inc • Mcminnville, OR • 10h ago

Management & Administrative

Sales Manager The salary range for this role is $17.25 to $18.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this r...

10h ago

Go to Apply

Aesthetic Sales Consultant - Tattoo Removal

REMOVERY LLC • Portland, OR • 13h ago

Management & Administrative

About Removery: Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care...

13h ago

Go to Apply

Manager, Demand Operations

Grant Thornton • Portland, OR • 13h ago

Management & Administrative

Grant Thornton is seeking a Manager, Demand Operations to join the team. Approved office locations can be found below. Role Summary The Manager, Demand Generation is a hands-on leader responsible for management of inboun...

13h ago

Go to Apply

Administrative Assistant

Thrivent Financial • Vancouver, WA • 15h ago

Management & Administrative

WA - Vancouver Part time REQ-48136 Summary This position provides administrative support to a seasoned advisor. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent suppo...

15h ago

Go to Apply

AI & GenAI Data Scientist - Manager

PwC • Portland, OR • 21h ago

Management & Administrative

The Opportunity As an AI & GenAI Data Scientist - Manager, you will play a pivotal role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Within our Tec...

21h ago

Go to Apply

Foundry Metrology Manufacturing Operations Manager

Intel • Hillsboro, OR • 1d ago

Management & Administrative

Job Details: Job Description: The Role and Impact As an Operations Manager working in the LTD Metrology group, you will play a vital role in leading technicians and working closely with the engineering teams to ensure sm...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Portland, OR • 1d ago

Management & Administrative

Non Remote Portland, Oregon Moonlighter R253885 Location: 955 N Columbia Blvd, Portland, Oregon 97217 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivat...

1d ago

Go to Apply

Route Sales Manager

ARAMARK • Portland, OR • 1d ago

Management & Administrative

Job Description The Route Sales Manager is responsible for the supervision, support, and growth of a team of Route Drivers and Route Sales representatives. Must be able to communicate daily with clientele as well as uppe...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)