Back to Jobs search

Sales Service Coordinator

Hilton • Ponce, PR • 2d ago

Job Identification: 220307

Job Category: Catering and Event Services

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our hotels team, that's exactly what you'll do every time you come to work! As a Sales Services Coordinator , you're not just supporting events from sale to execution - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Provide exceptional client service: Respond to inquiries, manage calls and emails, and provide timely, professional support throughout the event planning process

Support the sales process: Assist with client meetings and site inspections, and help deliver a seamless planning experience from proposal through execution

Coordinate event logistics: Input and update event details in booking systems, coordinate site visits, and arrange VIP services

Prepare and distribute documents: Create and share Banquet Event Orders (BEOs), group resumes, menus, diagrams, and post-event reports to ensure alignment across teams

Stay organized and detail-focused: Prioritize tasks, manage timelines, and maintain accurate records to support high-quality service and operational efficiency

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, the candidate must be able to demonstrate the following skills, abilities and knowledge:

Associate's Degree in Hospitality Management, Business Administration, Marketing, Communications, or related field required

Bachelor's Degree, preferred

to 3 years of experience in:

Hotel sales

Hospitality administration

Sales support

Customer service

Event coordination

Experience preparing proposals, contracts, reports, and correspondence.

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).

Strong Excel skills including spreadsheets, tracking logs, and reporting.

CRM experience preferred (Salesforce, Delphi, CI/TY, or comparable sales software).

Knowledge of hotel sales processes, group bookings, and catering/event coordination preferred.

Ability to prepare and manage:

Contracts

Proposals

RFP responses

Banquet Event Orders (BEOs)

Booking reports

Fully bilingual (English and Spanish) required.

Excellent verbal and written communication skills in both languages.

Highly organized

Customer-focused

Comfortable working with multiple deadlines

Detail-oriented

Technology savvy

Professional in appearance and communication

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.

Hilton

Go to Apply

Share this job

Similar Jobs

Administrative Assistant

Cotton Holdings • Ponce, PR • 3d ago

Management & Administrative

Administrative Assistant Department: Restoration Employment Type: Full Time Location: Ponce, Puerto Rico Compensation: $19.00 - $20.00 / hour Description The Administrative Assistant provides administrative support to th...

3d ago

Go to Apply

EHS - Site Service Support

Adecco US, Inc. • Sabana Grande, PR • 6d ago

Management & Administrative

Qualifications: EDUCATION / CERTIFICATION: Bachelor of Occupational Health and Safety (preferred) or Bachelor of Agricultural Science, or engineering with experience in Occupational Health and Safety. QUALIFICATIONS / OT...

6d ago

Go to Apply

Sr Manager, Infrastructure Workplace Services - Virtualization Operations (Puerto Rico)

RTX Corporation • Santa Isabel, PR • 1w ago

Management & Administrative

Date Posted: 2026-08-14 Country: United States of America Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1 Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirement...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Santa Isabel, PR • 2w ago

Management & Administrative

1866331BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

2w ago

Go to Apply

Guardia de Seguridad Ronda Industrial TWIC

Allied Universal • Penuelas, PR • 13h ago

Legal & Paralegal

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

13h ago

Go to Apply

JT678 - QUALITY APPLICATIONS SPECIALISTS

Quality Consulting Group • Villalba, PR • 1d ago

IT & Engineering

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you'll work wit...

1d ago

Go to Apply

Accounting Clerk/Analyst

Hilton • Ponce, PR • 2d ago

Finance, Accounting & Banking

Job Identification: 220735 Job Category: Finance and Accounting Job Schedule: Full time Equal Opportunity Employer EOE, including disability/vets Exceptional Hospitality Starts with You Picture yourself brightening someo...

2d ago

Go to Apply

Supply Chain Technician

Kelly Services • Santa Isabel, PR • 3d ago

IT & Engineering

Supply Chain Technician (Hybrid) Pay: $16.00 per hour Schedule: Monday - Friday Location: Hybrid We are seeking a detail-oriented Supply Chain Technician to support vendor master data and supplier management activities....

3d ago

Go to Apply

JANITORIAL CLEANER COLOMER Y SUAREZ

ABM Industries • Ponce, PR • 3d ago

Manufacturing & Warehouse

Overview We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical pa...

3d ago

Go to Apply

COUNTER SEASON FIELD LABOR

Adecco US, Inc. • Sabana Grande, PR • 6d ago

EDUCATION: HS Diploma or GED EXPERIENCE: Entry level - will train Work Location: Sabana Grande / Guanica Responsibilities: This is an hourly seasonal position to collaborate in the Soybean Breeding Counter Season program...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)