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Account Manager - On Site

Sorenson Communications, Inc. • Cleveland, OH • 3h ago

Description

$33,400-$53,130 Base, Plus commission

Additional Compensation through commission (Commission to be discussed at point of offer)

Company Summary

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Job Summary

Help make a difference!

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.

Essential Duties and Responsibilities

Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users

Manage a territory through in-person interactions, presentations and events using direct sales methodologies

When assigned, work with Hearing Care Professionals on the patient certification and referral process

Represent CaptionCall at various events as assigned

Adhere to strict compliance policies set by the company

Utilize company CRM to log daily activities

The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Other duties as assigned

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: 25-50%

Education

Minimum: High School Diploma or GED

Experience

Years of Experience

Minimum Years of Experience Description

Knowledge, Skills, and Abilities

Provide excellent customer service

Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management

Ability to work evenings and weekends as needed

Ability to drive and travel via air as needed

Ability to tailor to unique needs of individual healthcare professionals

Must be able to comfortably and clearly present to large and small groups.

Must be able to adapt to various sales situations and environments

Must be reliable, organized and punctual

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