Project Manager - Strategic Operations

Robert Half • Charlotte, NC • 1h ago

Description We are looking for a proactive Project Manager - Strategic Operations to support high-priority operational and growth-focused initiatives in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for someone who can bring order to fast-moving workstreams, coordinate across teams, and maintain clear visibility on progress and follow-through. The role combines strategic project coordination, customer issue oversight, and executive-level support in a dynamic environment where priorities can evolve quickly.

Responsibilities:

Manage internal issue intake and resolution workflows by coordinating with customer success and operations partners to ensure timely follow-up and closure.

Partner with senior leadership on strategic growth initiatives by organizing timelines, aligning contributors, and keeping key projects on schedule.

Monitor active and prospective partnerships by maintaining status tracking, clarifying ownership, and communicating milestones and outstanding actions to stakeholders.

Create practical operating tools such as trackers, meeting cadences, and update summaries that improve transparency without adding unnecessary complexity.

Bring structure to undefined processes by identifying gaps, establishing clear next steps, and helping teams stay aligned in a fast-changing setting.

Prepare concise progress updates and executive-ready materials that help leadership make informed decisions and remove roadblocks.

Coordinate cross-functional efforts tied to operational execution and go-to-market priorities, ensuring deliverables are completed and dependencies are addressed.

Use sound judgment to determine when to independently resolve issues and when escalation is needed to protect momentum and outcomes. Requirements - Experience managing operational projects or strategic initiatives in a fast-paced business environment.

Strong background in operations management with the ability to improve coordination across multiple teams.

Demonstrated ability to track complex workstreams, maintain accountability, and drive tasks through completion.

Excellent communication skills, including the ability to provide clear updates to leadership and cross-functional stakeholders.

Comfortable working in ambiguous situations and building simple processes that create clarity and consistency.

Proven organizational skills with attention to detail and the ability to manage shifting priorities effectively.

Experience supporting growth, partnership, or cross-functional business initiatives is highly desirable.

Familiarity with strategy consulting, business operations, or similar problem-solving environments is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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