Aftermarket Business Data Analyst

KLATencor Corporation • Ann Arbor, MI • 2h ago

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications KLA is seeking a highly analytical and innovative Aftermarket Business Data Analyst to support strategic decision-making across our global service and aftermarket operations. In this role, you will transform complex business data into actionable insights that drive operational excellence, inventory optimization, forecasting accuracy, and business performance. The ideal candidate combines strong technical and analytical capabilities with business acumen and effective communication skills. You will partner closely with Demand Planning, Supply Chain, Operations, Finance, and IT teams to develop data-driven solutions that improve key business outcomes and support strategic initiatives.

Key Responsibilities

Analyze large and complex datasets to identify trends, risks, opportunities, and root causes impacting business performance.

Develop and maintain Power BI dashboards, reports, and visualizations that enable data-driven decision-making across the organization.

Partner with stakeholders to gather requirements, define business needs, and translate those needs into scalable analytics solutions.

Serve as a bridge between business and technical teams, ensuring alignment on requirements, capabilities, and project objectives.

Build data models, predictive analytics, and forecasting tools to improve planning and operational effectiveness.

Write and optimize SQL queries and leverage Python or other analytical tools to automate reporting and perform advanced analyses.

Support inventory optimization, fill-rate performance, supply-demand balancing, and forecasting initiatives.

Present findings and recommendations to audiences ranging from operational teams to senior leadership.

Lead and contribute to cross-functional projects focused on process improvement, business intelligence, and operational excellence.

Preferred Qualifications:

Experience with Power BI, DAX, Power Query, Plotly, Python, SQL, Snowflake, or SAP HANA.

Knowledge of supply chain planning, demand forecasting, inventory optimization, and service ope

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