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Business Support Specialist

System One • Pensacola, FL • 14h ago

Job Title: Business Support Specialist

Location: Pensacola, FL or Vienna, VA or Winchester, VA

Type: Contract

Work Model: Hybrid - onsite and remote

Hours: 8:00am-4:30pm (local time)

Responsibilities

Analyze, research and resolve problems and discrepancies related to member accounts/loans

Ensure software/systems meet regulatory and procedural requirements

Develop and recommend enhancements to improve operational processes and procedures

Identify and detect errors/omissions; resolve or arrange for the resolution

Involved in cross-organizational task groups concerning new automated systems, products and/or services

Perform research for process improvements

Recommend corrective action when discrepancies occur

Resolve issues relating to General Ledger accounts and/or the organization

Test and implement software and/or processes

Work with other business units to resolve systems and equipment issues

Perform other duties as assigned

Requirements

Ability to work independently and in a team environment

Advanced knowledge of branch systems and processes

Desired - Advanced knowledge of the organization's products, services, programs, policies and procedures

Desired - Advanced knowledge of accounting, credit, and/or lending principles and techniques

Advanced research, analytical, and problem solving skills

Advanced skill applying research and interpretation of findings to respond to requests for information

Advanced skill exercising initiative and using good judgment to make sound decisions

Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Advanced skill navigating multiple screens and PC applications and adapting to new technologies

Advanced verbal and written communication skills

Desired - Bachelor's Degree in Accounting and Business Administration or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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