Online Grocery Pick-Up Clerk

Kroger Family of Companies • Queen Creek, AZ • 2h ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions:

·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

·Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

·Read and follow directions given in the note section

·Ensure quality and freshness of all items chosen

·Communicate with customers via a portable phone and respond to calls in a professional and timely manner

·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

·Process the orders through the point of sale (POS) system

·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

·Maintain organization and cleanliness of staging areas and equipment

·Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

·Perform required opening and closing procedures

·Assist in training new e-Commerce team members

·Meet/exceed productivity standards

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide sup

QUALIFICATIONS Minimum Position Qualifications:

Ability to work without supervision

Ability to read shelf tags

Crescent Hotels and Resorts • Tempe, AZ • 16h ago

Retail & Hospitality

Description The Westin Tempe is looking for a FT - Night Auditor to join our amazing Front Office Team! **Hours/Shifts - Overnight availability - including weekends and holidays Summary of Benefits** Team Member and Fami...

16h ago

Go to Apply

Retail Salesperson

Bridgestone Americas • Chandler, AZ • 23h ago

Retail & Hospitality

317134 Chandler Full time 2026_20734 Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned s...

23h ago

Go to Apply

Senior Retail Stocking Associate

Harbor Freight Tools • Queen Creek, AZ • 23h ago

Retail & Hospitality

183105BRPosting Title:Senior Retail Stocking AssociateJob Description: A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)