Description:
Position Overview
Andaz Scottsdale Resort & Bungalows is seeking a dynamic, relationship-driven Event & Restaurant Sales Manager to grow our local social and catering business across the resort and Weft & Warp Art Bar Kitchen.
This role is designed for a strong seller who also enjoys bringing events to life. The Senior Event & Restaurant Sales Manager will be responsible for developing and converting wedding business, local social and catering events, and restaurant parties of 15 guests or more.
The position combines proactive sales, relationship development, contracting, event planning, and execution. The ideal candidate knows the Scottsdale/Phoenix market, is comfortable building a book of local business, and understands how to translate the distinctive Andaz Scottsdale experience into memorable events.
Key Responsibilities
Wedding Sales
Serve as a primary sales contact for wedding inquiries at Andaz Scottsdale, from initial inquiry through contracting.
Conduct site tours, prepare proposals, negotiate terms, and convert qualified wedding leads into definite business.
Build relationships with wedding planners, industry partners, vendors, and other referral sources throughout the local market.
Maximize wedding revenue through thoughtful use of event spaces, food and beverage offerings, guest rooms, and other resort experiences.
Once a wedding is contracted, conduct a seamless and detailed handover to the designated wedding/event planner, who will manage the planning and execution of the wedding.
Maintain appropriate communication with the client and internal team throughout the transition to ensure expectations and commitments made during the sales process are clearly documented.
Local Catering & Social Events
Proactively solicit and sell local catering and social event business, including celebrations, birthdays, anniversaries, showers, rehearsal dinners, corporate social events, holiday parties, private dinners, and other special occasions.
Manage local event inquiries from lead generation and qualification through proposal, contracting, planning, and execution.
Unlike weddings, personally service the local events sold, serving as the client's primary contact through the completion of the event.
Coordinate all event details with Culinary, Banquets, Operations, Audio Visual, Front Office, and other resort departments.
Prepare and maintain accurate event documentation, including contracts, banquet event orders, diagrams, timelines, and billing arrangements.
Conduct pre-conference and event-detail meetings as appropriate.
Be present for key events when needed to ensure successful execution and strong client satisfaction.
Identify opportunities to upsell food and beverage, upgraded experiences, additional event spaces, and other resort offerings.
Weft & Warp Private Dining & Group Business
Own the sales process for parties of 15 guests or more at Weft & Warp Art Bar Kitchen.
Respond promptly to group dining and private event inquiries and actively prospect for new restaurant group business.
Sell celebrations, corporate dinners, social gatherings, buyouts, semi-private events, and other group dining occasions.
Work closely with Weft & Warp leadership and the Culinary team to create compelling group dining experiences and packages.
Manage the client relationship from inquiry through contracting, event details, and execution.
Maximize revenue by identifying opportunities for enhanced menus, beverage experiences, private/semi-private spaces, and full or partial restaurant buyouts.
Sales & Business Development
Develop and execute a proactive local sales strategy focused on generating new catering, wedding, social event, and restaurant group business.
Build strong relationships with local corporations, executive assistants, event professionals, wedding planners, destination partners, community organizations, luxury residential communities, and other potential referral sources.
Maintain an active presence in the Scottsdale/Phoenix hospitality and events community.
Conduct prospecting calls, appointments, site inspections, networking activities, and client entertainment.
Maintain an organized pipeline and consistently follow up on leads to maximize conversion.
Partner with Marketing and resort leadership to develop promotions and experiences that generate incremental local event business.
Understand competitive venues, pricing, market trends, and emerging opportunities within the local events landscape.
Revenue & Performance
The Catering & Events Sales Manager will be accountable for achieving established goals related to:
Catering and social event revenue
Wedding bookings and revenue
Weft & Warp group and private dining revenue
Lead conversion
Average event spend
New local account development
Repeat and referral business
Client satisfaction
Qualifications:
The successful candidate will have experience in the above listed duties, as well as balance revenue generation with the level of creativity, personalization, and service expected of the Andaz brand.
Benefits & Perks
Enjoy free meals in our colleague cafe
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (Full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition reimbursement, up to $1,000 a year!
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Primary Location: US-AZ-Scottsdale
Organization: Andaz Scottsdale
Pay Basis: Yearly
Job Level: Full-time
Job: Sales
Req ID: SCO006366
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
