Customer Service Associate

Walgreens • Mount Pleasant, WI • 18min ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Customer Service Representative Driving

SP PLUS PARKING • Milwaukee, WI • 27min ago

Management & Administrative

JOB REQUIREMENTS: Customer Service Representative - Driving Requisition ID 2026-59505 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisiti...

27min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Milwaukee, WI • 48min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

48min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Milwaukee, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Hales Corners, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Milwaukee, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

National Account Manager-National Hauler

REHRIG PACIFIC CO • Pleasant Prairie, WI • 3h ago

Management & Administrative

JOB REQUIREMENTS: Must live within 90 minutes of a Rehrig Pacific Company\'s facility in Atlanta GA, Buckeye AZ, Dallas TX, Desoto KS, Erie PA, Kenosha WI, or Orlando FL. Purpose of Role The purpose of this role is to ow...

3h ago

Go to Apply

Administrative Assistant Distribution

ULINE INC • Pleasant Prairie, WI • 5h ago

Management & Administrative

JOB REQUIREMENTS: Administrative Assistant - Distribution Operations Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you meticulous with superior organizational skills? Then, Uline is looking for...

5h ago

Go to Apply

Administrative Assistant

ULINE INC • Pleasant Prairie, WI • 6h ago

Management & Administrative

JOB REQUIREMENTS: Administrative Assistant Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you meticulous with superior organizational skills? As an Administrative Assistant for Uline\'s Presiden...

6h ago

Go to Apply

Warehouse Management Trainee Overnights

ULINE INC • Pleasant Prairie, WI • 6h ago

Management & Administrative

JOB REQUIREMENTS: Warehouse Management Trainee - Overnights Pay from \$32 to \$36 per hour with significant growth and earning potential! Includes \$4 Shift Differential Wisconsin Distribution Center 12885 104th St. Plea...

6h ago

Go to Apply

Contact Center CSR Manager

U.S. Bank • Milwaukee, WI • 6h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)