CUSTOMER SERVICE - CALL CENTER

Spectrum - Mobile • Cheektowaga, NY • 26min ago

Position Type: Full Time Location: Cheektowaga, New York

REPRESENTATIVE $20/hr

This position is on site in a call center.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team Were a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, youll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, youll thrive inside our lively environment.

WHAT YOULL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalent Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Language: Ability to read, write, speak and understand English Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systems Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pay: Generous $20 per hour starting pay Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards: Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts!

Walgreens • Buffalo, NY • 1d ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Buffalo, NY • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Manager

Wegmans • Niagara Falls, NY • 1d ago

Management & Administrative

Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am Age Requirement: Must be 18 years or older Location: Niagara Falls, NY Address: 1577 Military Road Pay: $21...

1d ago

Go to Apply

Sales Manager - Servicing the Buffalo and Rochester, NY market areas

Martin's Famous Pastry Shoppe, Inc. • Tonawanda, NY • 1d ago

Management & Administrative

Sales Manager - Servicing the Buffalo and Rochester, NY market areas City Tonawanda State/Territory New York Work Schedule Apply Now ( https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=MARTFAMO&cws=...

1d ago

Go to Apply

Territory Sales Manager, Flygt Mixers (US)

Xylem • Cheektowaga, NY • 1d ago

Management & Administrative

Hybrid Charlotte, North Carolina South Windsor, Connecticut Pittsburgh, Pennsylvania Mainz Raleigh, North Carolina Boston, MA Warwick, Rhode Island Cheektowaga, New York Full time R48492 Xylem is a Fortune 500 global wat...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Derby, NY • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)