Retail Trainer, Florence MA Regular Full-Time Main Office, Florence, MA,
US Requisition ID: 1758 Salary Range: \$23.93 To \$36.42 Hourly Are you
looking for an employer that provides 4+ weeks of PTO and benefits upon
hire, focuses on advancement opportunities, and has an overall average
employee tenure of a decade? With tuition reimbursement, wellness
incentives, and a 401K plan with dollar-for-dollar match, Florence Bank
has it all! At Florence Bank, we offer: Competitive salary Generous paid
time off 12 paid holidays Dynamic work culture Fun work environment
Weekly pay schedule Medical, dental, vision and life insurance upon hire
401K plan with dollar-for-dollar match Profit sharing bonus after two
full calendar years of employment Robust wellness program with monetary
incentives \$5,000 tuition reimbursement each calendar year We are
currently seeking candidates to join our exceptional team for the
following position: Job Title: Retail Trainer Location: Main Office
Salary Range: \$23.89 To \$36.42 *Compensation for this position is
commensurate with experience. The posted range is intended to provide a
general estimate and does not guarantee a specific rate of pay. Position
Summary: Assists the Retail Training Manager with the development,
implementation, and coordination of on-the-job training programs and
specialized technical training for Retail staff. Essential Functions:
Consistently provides superior professional service to internal and
external customers. Consistently meets expectations of teamwork,
punctuality, and regular, reliable attendance. Conducts test bank and on
the job training for all retail employees. Completes 6-8-week follow-up
teller trainee evaluation. Consistently demonstrates excellent
communication and facilitation skills. Functions as a Float Teller and
Float CSR. Supports the Retail Training Manager on special projects and
tasks for Retail Administration. Provides support to all branches. Other
Responsibilities: Assumes additional responsibilities, as requested.
Education, Experience, and Skills Required: The following skills,
experience, or background are necessary (with or without accommodation)
for this position: Minimum of two (2) years teller and CSR experience.
Prior training experience preferred. Strong communication and
interpersonal skills. Strong knowledge of current technology and ability
to adapt to changing technology. Physical Demands/Conditions
Requirements: General office environment. Stands or sits for an extended
period (up to 7.5 hours per day). Travel to various branch offices.
Frequent use of computer. Equipment Used: General office equipment. All
employees handling customer accounts and transactions have a duty to
report apparent suspicious activity and OFAC matches to the BSA Officer
and the Security Officer. In addition to being responsible for
completing an accurate Large Currency Transaction record for each cash
transaction in excess of \$10,000, Customer Service Representatives and
Lenders are responsible for properly identifying all new bank customers
in accordance with the bank\'s Customer Identification Program.
