Mobile Associate - Retail Sales

T-Mobile USA Inc • Butte, MT • 1d ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.Job Responsibilities:- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives- Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience:- High School Diploma/GED (Required)- 6 months of customer service and/or sales experience, Retail environment. (Preferred) Knowledge, Skills and Abilities:- Change Agility (Required)- Communication (Required)- Customer Problem Solving (Required)- Customer Service (Required)- Engaging People (Required)- Multitasking (Required)- Sales (Required)- Teamwork Orientation (Required)- At least 18 years of age- Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $15.50, plus $5.00 per hour training pay.Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet

Similar Jobs

Retail Stocking Supervisor

Harbor Freight Tools • Butte, MT • 6d ago

Retail & Hospitality

182747BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters...

6d ago

Go to Apply

Housekeeping / Laundry Services

EXPRESS EMPLOYMENT PROFESSIONALS • Butte, MT • 1w ago

Retail & Hospitality

Do you like things neat and tidy? Find satisfaction in cleaning? Want to help make guest's hotel stays comfortable and a positive experience? Then this housekeeping position may be for you! Key Responsibilities:Clean and...

1w ago

Go to Apply

Travel CNA Montana State Hospital

Amergis • Warm Springs, MT • 3h ago

Hospital & Medical

TRAVEL CNA NEEDED START DATE JULY 27 26 Weeks 40 hours a week PAID WEEKLY!! The Certified Nursing Assistant (CNA) performs direct patient care under the direct supervision of a RN or LPN/LVN or other licensed medical pro...

3h ago

Go to Apply

Admissions Manager

State of Montana • Warm Springs, MT • 1d ago

Management & Administrative

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Montana State Hospital. TheAdmissions Manageris an active member of the Social Services Leadership Team and is respon...

1d ago

Go to Apply

FMHF Training & Security Specialist

State of Montana • Warm Springs, MT • 2d ago

IT & Engineering

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity as a Training & Security Specialist at Montana State Hospital - Galen. TheTraining & Security Specialistpromotes, mainta...

2d ago

Go to Apply

Accounting Associate IV

Montana Tech • Butte, MT • 2d ago

Finance, Accounting & Banking

Accounting Associate IV Business Office Full-Time $21.05 Per/Hr Unlock Your Career in Higher Education: Join Montana Tech as an Accounting Associate IV! Are you an organized financial professional looking for stability,...

2d ago

Go to Apply

Project Controls Specialist - Construction

CDM Smith • Butte, MT • 3d ago

Trucking & Construction

Company Overview Check out this video and find out why our team loves to work here! ( https://www.cdmsmith.com/resources/videos/meet-cdm-smith ) Join Us! CDM Smith - where amazing career journeys unfold. Imagine a place...

3d ago

Go to Apply

Custodian

State of Montana • Warm Springs, MT • 4d ago

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity as a Custodian at Montana State Hospital. Custodians provide janitorial services to maintain the Montana State Hospital building...

4d ago

Go to Apply

Accounting Clerk

Action Inc. • Butte, MT • 4d ago

Finance, Accounting & Banking

ACCOUNTING CLERKFull-Time | Non-Exempt Wage: DOE Behind Every Strong Program Is a Strong Financial FoundationAt Action Inc., every role contributes to strengthening individuals, families, and communities throughout South...

4d ago

Go to Apply

Administrative Assistant - Medical

State of Montana • Warm Springs, MT • 1w ago

Hospital & Medical

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Montana State Hospital. TheAdministrative Assistant, Medical Servicesprovides administrative support to the Medical D...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)