Operations Manager

Robert Half • Hoffman Estates, IL • 1h ago

Description

Our client is looking for an Operations Manager to lead customer service and trade execution activities for a manufacturing-focused operation. This role is responsible for strengthening daily processes, guiding a distributed operations team, and ensuring smooth coordination across logistics, inventory, and vendor payment workflows. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to build productive partnerships with commercial teams, suppliers, and service providers.

This position offers a salary of $130,000-$140,000 + health, vision, dental, 401K + match, PTO and much more.

Responsibilities:

Lead and support the U.S. operations team, providing direction, coaching, and oversight across day-to-day trade execution activities.

Refine operational workflows by introducing more efficient, standardized, and automated approaches to documentation and transaction processing.

Foster a service-oriented team culture that strengthens collaboration with sales partners, customers, and suppliers.

Guide staff in coordinating with warehouses, stevedores, trucking companies, and other logistics partners to keep shipments and related activities on track.

Review monthly warehouse reporting, monitor aging inventory, and reconcile stock data against system records to maintain accurate visibility.

Address delays or issues involving payments for steel purchases, freight, and third-party services, while partnering with finance to confirm invoice approvals align with agreed commercial terms.

Work with internal technology teams to enhance operational systems and improve overall process effectiveness.

Partner closely with regional leadership and cross-functional teams to align operations with broader business priorities.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster

Requirements - Experience leading operations, customer service, or trade execution teams within a manufacturing, supply chain, or industrial environment.

Strong knowledge of ERP platforms and operational transaction management, including order entry and related documentation.

Familiarity with systems such as Navision and the ability to support process improvements through technology.

Understanding of inventory controls, warehouse reporting, and reconciliation of stock records.

Working knowledge of shipping documents, packing slips, and logistics coordination requirements.

Proven ability to develop teams, improve procedures, and drive consistent service performance.

Strong communication and problem-solving skills with the ability to collaborate across operations, finance, IT, and commercial functions. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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