Business Analyst
Date Posted: Aug 20, 2026
Requisition ID: 482665
Location:
Indianapolis, IN, US, 46204
The Office of Judicial Administration is responsible for the efficient administration of all agencies that operate under the direction of the Chief Justice and the Supreme Court. That includes 200 personnel; fiscal management; communication; technology; legal services; intergovernmental relations; services for the trial courts; and support for court boards, commissions, and committees. The Office is headed by Chief Administrative Officer Aaron Hood, who reports directly to the Chief Justice of Indiana and serves as the link between the Chief Justice and the agencies of the Court.
Salary: The salary for this position traditionally starts at $55,224 but may be commensurate with education and/or experience.
To Apply: Please apply by August 30, 2026
About the Job:
The Indiana Office of Court Technology supports stakeholders and applications across the justice system. This position works closely with key stakeholders to understand business needs, build solutions to improve processes, and support existing applications. The endeavor is to streamline processes, bridge entities, and develop improvements using technology. As part of the team, you'll work with users and systems that impact the judicial branch of Indiana. The team values its members and their varying backgrounds and experiences while striving to maintain a balance between work and personal life. Opportunities for growth and development are available.
A Day in the Life:
As a business analyst, you will assist in the development, enhancement, maintenance, and support of applications and business processes used by agencies and stakeholders supported by the Indiana Office of Court Technology. This position serves as a liaison between IOCT and key stakeholders for project and software management. Duties and responsibilities include, but are not limited to:
Work with stakeholders to gather, analyze, and document their needs and requirements
Train users, create and maintain supplemental materials
Respond to questions and issues originated through the Help Desk
Resolve problem situations in a professional manner and accurately communicate pertinent information to end users and management
Develop an understanding of the criminal justice and judicial systems
Provide support and maintenance for current software applications as well as future applications
Analyze current processes and workflows, evaluate efficiencies and make process improvement recommendations
Perform activities through the software development life cycle
Partner with software development to determine designs and system configurations; track process and deadlines; answer questions, provide feedback and work through bug fixes
What You'll Need for Success:
Integrity
Exercise discretion in handling confidential information and materials
Maintain personal and business affairs in a manner that ensures public confidence in the integrity, competence, impartiality, and independence of the judiciary as well as avoid situations that could lead to conflict, or the appearance of conflict
Professionalism
Interact with all persons in a respectful manner, maintain business-like appearance, and promote harmony in the workplace
Interact with executive branch agencies, federal agencies, and judicial officers in a manner that promotes confidence and respect in the Office of Judicial Administration
Customer Service
Act as a liaison when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues and concerns
Successfully diffuse elevated conversations with an intent for resolution
Communication
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Communicating effectively in writing as appropriate for the needs of the audience
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Organization
Manage assignments to ensure all tasks are completed within deadlines
Effectively manage time and prioritization of tasks and projects
Prepare and maintain complex and confidential records in an automated system to work on numerous tasks
Attention to Detail
Research, coordinate, and track work in a proficient manner to ensure accuracy
Problem Solving
Identify problems and review related information to develop and implement solutions
Use deductive reasoning skills to meet several complimentary goals
Technology and Tool Usage
Learn and adapt to new technologies within the Microsoft Suite as well as Supreme Court systems
Benefits package for full-time employees:
The State of Indiana offers a comprehensive benefits package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans;
Wellness program (offers a premium discount for the medical plan and gift cards);
Health savings account, which includes bi-weekly state contribution;
Deferred compensation 457B account (similar to 401k plan) with employer match;
Two (2) fully funded pension plan options;
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leave;
Up to 15 hours of paid community service leave;
Combined 180 hours of paid vacation, personal, and sick leave time off;
12 paid holidays, 14 on election years;
Group life insurance;
Employee assistance program that allows for covered behavioral health visits;
Qualified employer for the Public Service Loan Forgiveness Program;
Free Parking for most positions;
Free LinkedIn Learning access
Hybrid Option for eligible employees/positions
Equal Employment Opportunity:
The Indiana Supreme Court is an Equal Opportunity Employer. Equal employment opportunities are provided to all applicants for employment without regard to race, color, religion, sex (including pregnancy), gender identity, national origin, age, disability, marital status, political affiliation, socioeconomic status, status as a protected veteran or any other protected status in accordance with applicable federal, state, and local laws, and the Indiana Judicial Code.
If you are a qualified individual with a disability and will need reasonable accommodation to assist you in applying for the position or performing the essential functions of the job, the Indiana Supreme Court will provide such reasonable accommodations.
Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.
