Summary Provides oversight, coordination, and execution of administrative, financial, human resources and operational functions to support high-quality, Veteran-centered ambulatory care delivery. Works collaboratively with all clinical, non-clinical and ancillary CBOC leadership in conjunction with the Assistant Director and Nurse Manager (NM) to ensure efficient operations, regulatory compliance, fiscal stewardship, and continuous performance improvement across facilities. Responsibilities Performs overall administrative management for the facility at the assigned CBOC(s). Interprets administrative policies, developing and/or implementing local policies, defining administrative requirements, and/or providing advice to top management on related issues. Oversee CBOC operations including space utilization, workflow coordination, scheduling support, records management, and administrative support functions. Indirectly support all clinical, non-clinical and ancillary services to include but are not limited to Nursing, Mental Health, Primary Care, Geriatrics, Pathology, Imaging, Medical, Surgical, Social Work, Health Administrative and Facility services provided at the CBOC location. Ensure deadlines are met in accordance with Veteran Health Administration System standards and regulatory guidelines being used to implement programs and processes that support the mission of the organization. Serves as equipment custodial official for facility shared non-expendable equipment at the assigned CBOC site and coordinate with supply chains inventory management team for required annual inventories. Responsible to relieve the Nurse Manager and other CBOC leaders to the maximum extent possible of the administrative management responsibilities related to the assigned CBOC that can be assumed by an administrative employee. Develop status reports or response materials for the CBOC leadership needing high-level attention review and signatures. Guides budget formulation, justification, presentation and execution. Develops and maintains quality management programs which provide the services and technical counsel necessary to meet procedural, legal ,and accreditation requirements relating to the care and treatment of patients. Collaborates with Executive Leadership Team in the development of short and long range plans for future growth and development of the service. Serves as the local co-incident commander, reporting up to the Emergency Manager and BPVAHCS Incident Command during emergency events. Aids in the management of procurement for the assigned CBOC, acting as a Contracting Resource Officer. Work Schedule: Monday - Friday, 7:30am - 4pm or 8am - 4:30pm Telework: Ad hoc Virtual: This is not a virtual position. Position Description/PD#: Outpatient Clinic - Administrative Officer/PD11289A Preferred Experience: 2-3 years of administrative support/administrative assistance experience. Experience leading and facilitating projects from initiation to completion with successful outcomes. Advanced knowledge of Microsoft Office programs. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/27/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-0341-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Coordinating and monitoring the functions of administrative services within an office managing budget activities assisting with contracting functions and managing procurement assisting with human resources functions to include recruitment, position classification, performance, training, etc making space utilization recommendations OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You must have a combination of specialized experience and One year of full-time graduate education beyond the first 18 semester hours of a course of study leading to a master's degree is creditable toward meeting the specialized experience requirements. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. available You will be rated on the following Competencies for this position: Attention to Detail Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. Typically, the employee sits comfortably to complete the work. However, there may be some walking, standing, bending, and carrying of light items such as patient records, supplies, correspondence, and files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
