THECB - Manager II (Division Operations)

TEXAS HIGHER EDUCATION • Austin, TX • 2h ago

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=102393andPostingSeq=1Job Description- Job application must be completely filled out - General Description: The Manager II for Division Operations provides program management, policy and legislative support, and strategic coordination for high-priority initiatives within the Academic and Health Affairs division. Reporting to the Assistant Commissioner, this position manages complex administrative and operational activities that support statewide academic policy, legislative implementation, and continuous improvement initiatives. This position will supervise the "divisions" administrative assistant. General Duties and Responsibilities:Coordinate division-wide strategic initiatives, including project planning, timelines, deliverables, risk identification, performance tracking, and executive status reporting to support the successful implementation of agency and division priorities. Oversee the coordination and completion of AHA legislative and board reports and studies in collaboration with agency staff and external stakeholders. Coordinate advisory committee meetings, stakeholder workgroups, and cross-divisional teams to advance statewide initiatives and strategic priorities. Facilitate communication and collaboration among internal and external stakeholders to support policy development, program implementation, and division initiatives.Develop, coordinate, and manage special projects, executive correspondence, presentations, briefing materials, reports, talking points, proposals, and other communications supporting the Assistant Commissioner and division leadership. Serve as the division's operational coordinator by overseeing administrative processes, coordinating leadership meetings, monitoring action items, and supporting the efficient execution of division priorities. Provide intake and assignment for stakeholder grievances. Oversee and provide leadership for the divisions administrative assistant and ensure administrative and operational processes are efficient and high quality. Develop and maintain dashboards, performance metrics, and reports to support division operations, project tracking, and continuous improvement. Coordinate the development, review, and submission of Board agenda items, presentations, executive summaries, briefing materials, and supporting documentation while ensuring adherence to established deadlines and agency procedures. Maintain division records, documentation, and operational files in accordance with agency records retention requirements and established business processes. Coordinate the division's legislative activities by managing bill assignments, tracking implementation requirements, preparing legislative analyses, coordinating responses to legislative inquiries, and monitoring implementation of enacted legislation. Ensure compliance with agency policies, Board rules, state and federal laws, and other applicable regulations governing division operations and programs. Perform other duties as assigned.Knowledge Skills or Abilities:Knowledge of Texas public and higher education systems, academic processes, and institutional workflows.Strong project and program management skills, including the ability to manage multiple priorities and deadlines.Excellent written and oral communication skills; ability to present information clearly to varied audiences.Familiarity with student data privacy, security, and FERPA requirements.Ability to troubleshoot and document user issues in collaboration with departmental teams.Ability to establish and maintain effective working relationships with internal staff, higher education stakeholders, and community partners.Ability to balance multiple priorities and deadlines with attention to detail and work in a fast-paced working environment. Proficiency in Microsoft Office applications and digital collaboration tools.Required In-Office Days:This position is authorized for a hybrid telework schedule. Employees are required to work in the office two (2) days per week, with the remaining three days eligible for telework. Specific in-office days may be determined by the department to meet business needs. Military Crosswalk: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf QualificationsRequired Minimum Education and Experience:Bachelor's degree from an accredited college or university.Five years of relevant full-time work experience, including experience in program management, higher education operations, policy, stakeholder engagement, system administration, or related areas.Experience coordinating with teams and external stakeholders.Strong communication skills and experience working with diverse institutional stakeholders.Preferred:Master's degree in education, higher education administration, policy/administration, or related field.Experience with grants, academic processes, student success, or comparable statewide systems.Experience supporting institutional operations or system administration.Familiarity with Smartsheets. Physical Requirements and/or Working Conditions:Work is performed in a standard office environment and requires:Regular, reliable, and punctual attendance at work;Frequent use of personal computer, copiers, printers and telephones;Frequent sitting;Frequently works under deadlines, as a team member, and in direct contact with others.If/when working from home, a strong, reliable internet connection and a dedicated workspace are required.Workforce:Must be able to:Demonstrate knowledge of customer service deliverables.Show flexibility and adaptability toward changes in assignments and work schedules, working extended hours as necessary.Adhere to the organizations internal management policies an

Similar Jobs

Advanced Specialist, Customer Success - Faculty Advisor - Mathematics and Statistics

Pearson • Austin, TX • 40min ago

Management & Administrative

The Faculty Advisor for Mathematics and Statistics is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partne...

40min ago

Go to Apply

Senior Manager, Manufacturing Operations

McKinstry • Austin, TX • 1h ago

Management & Administrative

Senior Manager, Manufacturing Operations Location TX - Austin Job Family Manufacturing Apply Now ( https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=MCKINSTRY&cws=41&rid=10236 ) Build the future...

1h ago

Go to Apply

Manufacturing Operations Supply Project Manager

Cisco • Austin, TX • 1h ago

Management & Administrative

Meet the Team Join our dynamic team, where you'll work with great people from marketing, operations, supplier management, and finance to create the most efficient supply chain for the Next Generation Firewall Business Un...

1h ago

Go to Apply

Vice President, Sales Executive - ServiceNow (Consumer Industry)

Deloitte • Austin, TX • 4h ago

Management & Administrative

The Team The Sales Center of Excellence supports Deloitte businesses in identifying, nurturing, and closing sales opportunities. Working closely with Partners, Principals, Managing Directors, alliance leaders, and accoun...

4h ago

Go to Apply

Security Officer - High-Rise Lobby | Austin, TX 78701 (Austin)

United Protective Services • Austin, TX • 16h ago

Management & Administrative

Security Officer - High-Rise Lobby | Austin, TX 78701 (Austin) Austin, TX, United States of America $21.00 - $21.00 Back Apply Now Back Apply Now Overview At United Protective Services, our people are our greatest asset....

16h ago

Go to Apply

Customer Service Rep I

AbbVie • Austin, TX • 21h ago

Management & Administrative

Company Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables,...

21h ago

Go to Apply

Commercial Trailer Sales Manager

Ryder System • Austin, TX • 22h ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Summary Ryder is reinventing how businesses access the trailers they need, wh...

22h ago

Go to Apply

Administrative Specialist

Aston Carter • Austin, TX • 1d ago

Management & Administrative

Job Title: Administrative SpecialistJob Description The Administrative Specialist performs a wide range of administrative support duties for a designated business unit, following well-defined procedures in a fast-paced,...

1d ago

Go to Apply

AFCAP V: Qatar SWA Transient Aircraft Services Technician (Secret Clearance)

KBR • Austin, TX • 1d ago

Management & Administrative

Title: AFCAP V: Qatar SWA Transient Aircraft Services Technician (Secret Clearance) Belong, Connect, Grow , with KBR! Program Summary KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asi...

1d ago

Go to Apply

AI Campaign Operations and Localization Manager

Google • Austin, TX • 1d ago

Management & Administrative

AI Campaign Operations and Localization Manager Share AI Campaign Operations and Localization Manager corporatefare_ Google place Kirkland, WA, USA; Austin, TX, USA Mid Experience driving progress, solving problems, and...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)