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Account Administrator - $500 Sign-On Bonus!

Amphenol Borisch Technologies • Grand Rapids, MI • 7h ago

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Location: Grand Rapids, MI

Posted: 8/18/2026

Location Name: Amphenol Borisch Technologies

Wage: Depends on Experience

The Account Administrator provides support and a ssistance to the Key Account Managers and all Sr Program Management t o ensure c ustomer s ' products are produced, s hipped and delivered as promised .

Essential Duties and Responsibilities

Become familiar with purchase order requirements and/or long-term agreements to ensure compliance with internal and customer standards, processes and procedures.

Works with cross-functional teams to ensure all customers specific technical and shipping documentation have been created, communicated, and distributed.

Prepare and maintain documentation for all incoming repair products, including associated invoice records.

Communicate daily with Key Account Manager and Program Management to ensure Amphenol Borisch Technologies has accurate and up-to-date customer information and requirements for Purchase Orders.

Maintains customer requests, internal promise dates and shipments throughout system and customer portals , escalating when there is an OTD impact to shipments .

Work with the Accounting Department regarding past due accounts and f ollow-up on invoice issues when needed.

Assist with data gathering and analysis to complete 12-month forecast projections .

Enters/updates jobs as needed

Performs risk management and escalates to Key Account Manager or Program Management appropriately .

Performs all other tasks and projects assigned by Program Management .

Requirements

HS diploma or GED

Experience in a Customer Service or Customer Support role, preferred

Strong organizational and administrative skills

Excellent attention to detail and data

Ability to multi-task and work in a fast-paced working environment

Excellent computer skills, including MS Office

Ability to work add itional hours/flexible schedule when required

About our CompanyAmphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario.

Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include:

UNITED STATES

Unique full-time work schedule that includes every other Friday off

Full Medical, Dental and Prescription Drug Insurance

Flexible Spending Accounts

Generous 401(k) match

Company-paid and Voluntary Life Insurance plans

Paid Holidays and Paid Time Off Days

Reimbursement Programs (Gym, Tuition, etc.)

Paid time off to volunteer

Company-Paid Short Term Disability

CANADA

Full benefits package

Company-paid and Voluntary Life Insurance plans

Paid Holidays and Paid Time Off Days

Reimbursement Programs (Gym, Tuition, etc.)

Pension plan

Paid parental leave

Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

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