Medical Office Coordinator - OrthoNeuro

Surgery Care Affiliates • Pickerington, OH • 2h ago

Overview

OrthoAlliance is a nationally leading patient-centered, physician-led management services organization that helps orthopedic practices grow and thrive in an evolving healthcare landscape. Its partner practices include more than 200 physicians across the full spectrum of orthopedic and sports medicine specialties. As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two million patients each year across hundreds of surgical facilities and physician practice clinics nationwide. Together, OrthoAlliance and SCA Health are committed to delivering quality-driven, value-based care while supporting physicians and improving the patient experience.

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

Clinical quality

Integrity

Service excellence

Teamwork

Accountability

Continuous improvement

Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Medical Office Coordinator is responsible for front office functions of the medical practice. This role ensures efficient administrative workflows, high-quality patient service, and compliance with healthcare regulations.

Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.

Welcomes and greets all patients and visitors, in person or over the phone.

Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.

Schedule appointments and manage patient flow.

Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.

Handle patient inquiries, concerns, and complaints.

Order and manage office supplies and equipment.

Maintains a clean, inviting, and friendly environment.

Qualifications

Education Required:

High school graduate or equivalent

Experience Required:

Minimum of one year of one year in the medical office setting.

Excellent communication and organizational skills.

Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.

Ability to multitask and work in a fast-paced environment.

Preferred Skills:

Knowledge of computers, faxes, printers, and all other equipment.

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