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Advisor Functional Support

Pan Energy Services, Limited Partnership • Cleveland, OH • 2h ago

Posting End Date:

August 30, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within. We are looking for outstanding employees who share our vision to be the best in everything we do, from safe and reliable operations to innovative solutions and complete team commitment and dedication to our values!

Our Operations Support Team is seeking a motivated, organized, analytical individual with outstanding problem solving skills to join our team in the role of Advisor Functional Support.

This role will handle Operational Support projects throughout the project life cycle, and act as the liaison between business and Technology Information Services (TIS) for technology related projects to ensure project objectives are achieved. You will be responsible for the development and maintenance of metrics to improving performance of various functions within Operations Support. Interested in this exciting opportunity?

We'd love to hear from you! Apply today to this phenomenal opportunity with us!

What You Will Do:

Provide day-to-day support, incident management, and troubleshooting for Operations, Asset Management, and Integrity applications, including Maximo, ESRI GIS, Salesforce, CartoPac, Arcos, and related systems.

Act as a trusted functional support partner to Operations stakeholders, delivering end-user coaching, training, and guidance on system processes and best practices.

Analyze integration issues, conduct root cause investigations, and provide metrics and recommendations to minimize business impacts and risks.

Support TIS Operations projects through solution design, testing, deployment, post-implementation support, and change management activities for application releases.

Build strong relationships with stakeholders through regular engagement, including travel to Operations depots to provide face-to-face support and collaboration.

Provide on-call support for Operations applications, ensuring critical work execution while fostering trust with internal and external customers, contractors, and business partners.

Who You Are:

Associate Bachelor's degree from an accredited university in related fields to engineering or information technology.

5+ years related experience.

Excellent communication, issue/problem resolution, presentation and analytical skills.

Ability to establish and maintain good client relationships.

In depth experience with Operations, TIS and/or Technical training is an asset.

Broad understanding of Asset systems and business processes is preferred.

Certified Business Analysis Professional (CBAP) Certification is preferred.

Physical Requirementsinclude but are not limited to:

Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements(Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside t

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