Security Scheduling Clerk

Allied Universal • Cupertino, CA • 2h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Advance your security career with a team that upholds professionalism, dependability, and integrity while securing one of the world's top technology campuses. Allied Universal is seeking to hire a Security Scheduling Clerk to work at a Tech site in Cupertino, Ca!

Pay Rate: $30 Hr

Shift:

Swing Tuesday t hrough Saturday 2:00 PM - 10:45 PM

(Must have 2 + years of customer service, scheduling experience, access/badging experience and strong computer skills)

**Security Supervisory experience preferred

Must have a valid CA Guard Card**

Allied Universal Services is currently searching for a Security Scheduling Clerk . The Security Scheduling Clerk will be working in a corporate environment for Allied Universal Services. Our officers allow us to accomplish our company's core purpose which is "to serve, secure and care for the people and businesses in our communities". The Security Scheduling Clerk will plan and coordinate all aspects of internal schedules to provide the best service to the client. They coordinate with the Events team for all campus events, and with the Security Officer Request team for all posts that need to be staffed. The ideal candidate must have great interpersonal and communication skills with the ability to work in a fast paced and dynamic work environment and enjoy solving complex issues with optimism.

Essential Job Function:

Maintain records to establish accurate billing and processing information.

Coordinateworkschedulesandprovideadministrativesupportforallfieldoperationsandspecial projects.

Responsible for ensuring mileage reimbursements are accurate.

Work with a team of schedulers to staff over 500 employees.

Minimum Qualification:

High school diploma or equivalent

MustcompleteandmaintainstateGuardCertificationasprescribedbypresidingstatelaw,aswellasallclient requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted

Passion for customer service and ownership of the customer experience

Quicklearner whopossesseseffectivetimemanagement:theabilitytomultitask,prioritize,demonstrate excellent organizational skills and attention to detail is a must

Effective oraland writtencommunicationis amust

Able to work in a fast-paced help desk environment

Aptitudeforacquiringskillsintechnicaltroubleshootingandeagernesstolearnandtakeonnewchallenges

Experience in troubleshooting badge and access management issues, and Knowledge of security device programing and functionality is a PLUS

PreferredexperienceinVidSys,Lenel,Excel,Filemaker,Intaglio,orequivalenttechnicalskill

Knowledge of Mac computers preferred

Mustbeflexibleonschedule,includingavailabilityforweekendsandholidays

Buildsproductiveinternalandexternalworkingrelationships

Exercisesjudgmentwithindefinedproceduresandpracticestodetermineappropriateaction

Flexibilityessential-therolerequiresbothofficeandremotecommitments,aswellasbeingwillingto occasionally adjust work hours due to work with regional colleagues.

Experience working with Microsoft Excel and Google Suite

ExcellentCommunicationskills,bothverbalandwritten

Previousexperiencewithticketingsystemsand/orprojectmanagementsystem

Understanding of or previous experience in a technology driven environment

Proactive attitude and dependable

Excellentcustomerserviceskills

Abilitytoworkbothwithinateamandindependently

Abilitytomultitaskandprioritizeworkload

Ability to use good judgment, as well as problem-solving and decision making skills

Abilitytomaintainconfidentialityandprofessionaldecorum

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Ongoing paid training programs and career growth opportunities

Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1650231

Location: United States-California-Cupertino

Job Category: Security Supervisor

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