Senior Events Manager

GRAND GENEVA, LLC • Lake Geneva, WI • 1d ago

JOB REQUIREMENTS: Description If you\'re eager to showcase your talents
at a prestigious, full-service, AAA Four Diamond resort and make a
meaningful impact, an extraordinary career opportunity awaits you. We
seek a passionate individual to join our team and help us continue
delivering the unparalleled guest experience that sets us apart. As a
Senior Event Manager at the Grand Geneva Resort & Spa, you will be
accountable for coordinating and servicing all meetings and social
events, ensuring accurate communication of group details to banquets,
hotel management, and staff. You will assist the Director of Events with
forecasting, budgeting, and departmental oversight, and will supervise
the office in the Director\'s absence. Grand Geneva in Lake Geneva is a
1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort
in the Midwest by Conde Nast Traveler. This award-winning, all-seasons
destination features over 746 guest accommodations, the WELL Spa &
Salon, two championship golf courses, fitness facilities, a ski hill and
terrain park, and 9 unique food and beverage outlets. Our name in the
area means home, family and tradition. We have a strong sense of
tradition, and we\'re looking to create a strong, bright future - a
future that includes you. What will you be doing? Coordinate meetings,
social events, and special functions with attention to guest needs.
Ensure guest satisfaction by handling inquiries, complaints, and
follow-up communication. Assign group bookings to managers and ensure
adequate coverage, including weekends, holidays, and evenings.
Collaborate with the Banquet Manager to set service standards and
provide banquet floor coverage as needed. Collaborate with the Executive
Chef to create and execute special events. Develop client menus,
contracts, and event details while maintaining strong client
communication. Organize pre-convention meetings and conduct property
tours to promote facilities. Maintain accurate administrative files,
adhere to hotel policies, and keep updated on market trends. Represent
the hotel at community events, joining local and national organizations.
Ensure cleanliness, safety, and high professional standards while
supporting sales and profit goals. Drive sales and profitability through
upselling and strong client relationships. Support banquet floor
operations and assist other managers or departments as needed. Perform
duties as assigned which may include assisting in other departments as
directed by management. What do you bring to the role? Any combination
of education and experience equivalent to graduation from high school.
College degree preferred. At least two years previous catering and/or
hospitality sales management experience at a property of similar size
and/or quality. Previous Delphi experience preferred. Able to use
Microsoft365 applications. Strong multiple project management... For
full info follow application link. *** APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/77E10620E8D24CFF

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