ICG Middle Office Support Team Lead

U.S. Bank • Minneapolis, MN • 1d ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Institutional Client Group - Middle Office Support Team Lead

Middle Office Support is seeking a Team Leader to lead a high-performing team supporting loan onboarding and funding functions for bilateral and direct loans. This role serves as a critical liaison between key partner teams, ensuring seamless end-to-end execution and consistent, high-quality client and business line experience.

The Team Lead is responsible for driving operational excellence by maintaining strong day-to-day performance, identifying opportunities for process simplification, and improving productivity across workflows. This leader fosters a collaborative, enterprise mindset, partnering effectively across functions to remove friction, enhance client delivery, and support business growth.

A core expectation of the role is strong change leadership. The incumbent will guide the team through transformation by cultivating a positive, inclusive, and resilient team culture, while reinforcing adaptability and continuous improvement.

Additionally, the Team Lead builds and sustains high-performing teams through:

Clear goal setting and performance accountability

Active coaching, feedback, and talent development

Strong employee engagement and retention strategies

This role also plays a key part in risk management by promoting strong operational discipline, reinforcing controls, and fostering a proactive risk-aware culture across the team.

Basic Qualifications

Management/supervisory experience

Eight or more years of banking or other relevant experience

Preferred Skills/Experience

Bachelor's degree, or equivalent work experience

Well-developed verbal and written communication skills

Effective coaching and mentoring skills

Diplomacy and cultural competence

Strong analytical, decision-making, and problem-solving skills

Location Expectations: This role will require three (3)+ days onsite at one of the listed U.S. Bank hub locations.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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